XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,378 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,378 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 18th January 2026

801

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick,keeping delivery promises,keeping you informed”

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Posted 4 years ago

“My friend was so happy with the flowers. Thank you”

XpressFlower 5 star review on 14th June 2021

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Posted 4 years ago

“I’ve been ordering from XpressFlower for a couple of years. The quality is very good. Delivery is always on time. I’m happy with the service provided.”

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Posted 4 years ago

Hello Darwin, Thank you for the wonderful note, As a valued customer, your continued support has allowed us to grow and develop as a business. We are eternally grateful and will continue to work on ways to serve you better. Thank you again for the trust. Always keep safe and well! Cheers Chuck CS Manager

Posted 4 years ago

“Very good service.”

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Posted 4 years ago

“Is good to buy from here ^^_^^”

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Posted 4 years ago

“Customer service staff has been excellent from the point of assisting me in the ordering all the way to the delivery. She has kept me updated until the flowers are delivered safely to the recipient. Well done!”

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Posted 4 years ago

Hi Sam, Thank you for your kind words and for the large order you recently placed from us. We recognize this is a significant expenditure from you and appreciate you choosing to put your trust in Xpressflower to fulfill it for you. We take pride in providing the best service possible, the whole team are also committed to ensuring that every customer receives great service and we are quite happy that this reflected with this purchase.:) Thank you again for the kind words. Meanwhile, always keep safe and well! Cheers, Chuck CS Manager

Posted 4 years ago

“I m abit disappointed that I m being charge an $8 delivery surcharge when the price for the flower is already included for delivery. I still tot is it because I indicated 8pm. So I tot ok my fault to indicate time. But your also nvr send on the indicated time. So I feel is not fair that I m being charge the surcharge.”

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Posted 4 years ago

Hello Darren, Thank you for your feedback, I will check on this and investigate on what happened. Our CS will contact you asap once we get the details. We apologize for the inconvenience caused. SIncerely, Chuck CS Manager

Posted 4 years ago

Hi Darren, As per your conversation with our CS representative, we have explained the surcharges rates during weekends and as a token of goodwill we also waived the charge for your request of block timing delivery. We hope everything was clarified, apologies again for the confusion. We're always here to help at any time, so do reach us out if you need anything. Thank you again and keep safe! Cheers, Chuck CS Manager

Posted 4 years ago

“Xpress Flowers was great!!! It was my first time ordering from them and due to the last minute order and my multiple queries, I dialed in the hotline several times and the customer service officers assisted me patiently! I will definitely order from them next time!!! :)”

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Posted 4 years ago

Hello Monica, We would like to thank you for placing your trust in our company and take this opportunity to assure you that the whole team of Xpressflower will do everything possible to provide excellent service. We value your business and thank you for the kind words. looking forward to many years of serving you:) Always keep safe and well! Cheers, Chuck CS Manager

Posted 4 years ago

“Good they call to confirm delivery. Receiver loved the flowers.”

XpressFlower 5 star review on 12th June 2021

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Posted 4 years ago

“offers a great variety for different budgets and prompt response to customization. also great communication during entire process via whatsapp”

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Posted 4 years ago

“I would like to give a 5 as rating however out of the 3 orders I made I am disappointed with the flower arrangement of one of my orders.I will send the pictures via watsapp and you see for yourself.The customer service lady Venus was excellant.She was very helpful.And I always liked Xpress flowers.I have been walking in for my orders and this is the first time I made an online purchase.However this will not stop me from making another order but I may consider if I had to make multiple orders in a single day.I also would like to appreciate the watsapp service available and also the prompt messaging upon collecting and delivering of flowers.Thank you so much!”

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Posted 4 years ago

Hi Jane I am sorry for the experience you had with one of the arrangements. I have taken a look at the pictures that you have provided and the conversation you had with Jasmine. I will raise this up internally tomorrow. The feedback you provided is very important for us to improve our service and product. I am very thankful to you for taking the time to drop us the feedback with the photos. Stay safe and have a great day. Cheers Sam Chief Experience Officer

Posted 4 years ago

“Everything great and reliable! Nice customer service.”

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Posted 4 years ago

“My wife really love it. Tks to xpressflower.”

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Posted 4 years ago

“Was easy to order and price was reasonable”

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Posted 4 years ago

“XpressFlower confirmed and updated me on the progress of delivery, and was punctual. Appreciate it.”

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Posted 4 years ago

“I must say I am very impressed with Xpress. The flowers arrived very quickly. Customer service its over WhatsApp. I mean why are no other shops doing this ? Thumbs up”

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Posted 4 years ago

“Thank you so much Lovely for being so accommodating on my requests for delivering the wreath. Truly appreciate it! ;D”

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Posted 4 years ago

“Excellent service, and good value”

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Posted 4 years ago

“Customer service was effectively helpful and prompt to respond. The product was delivered as scheduled.”

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Posted 4 years ago

“Sales staff was very prompt. Highly recommended.”

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Posted 4 years ago

XpressFlower is rated 4.7 based on 6,378 reviews