XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,378 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,378 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 18th January 2026

801

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers are as seen in the pictures . Punctual delivery . Thanks”

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Posted 4 years ago

“Prompt responses and helpful customer service. Highly recommended.”

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Posted 4 years ago

“Staff is helpful n courteous.”

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Posted 4 years ago

“The flower stand I ordered looked bigger/prettier than in picture. The customer service was responsive/ friendly and helpful in giving suggestions. The delivery was within time range and i was updated of my gift deliver/receipt. I am very pleased with Xpressflower and we definitely use them again!”

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Posted 4 years ago

Hello Linda, Thank you for placing your first order with us. We put all of our heart and energy into our work and glad that you are satisfied with the service. Appreciate your business and look forward to serving you again soon! Meanwhile, keep safe and well! Cheers, Chuck CS Manager

Posted 4 years ago

“Very good purchase experience , very good online help with lovelyn... very professional service .... am very satisfied .... u have my future orders and recommendations.... thank u so much .... keep it up”

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Posted 4 years ago

Hi Clifford, Thank you for leaving a such wonderful note. We work very hard to make sure that our customers get the best service possible and are glad that it reflected on your first time purchase with us! Will make sure that Lovelyn reads your review. Please let us know if there is anything we can do to make your next experience with us even better:) Thank you again and keep safe! Chuck CS Manager

Posted 4 years ago

“Great delivery service! The person called the recipient before delivery to ensure delivery is successful”

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Posted 4 years ago

“Thanks XpressFlower. I made a mistake in choosing the wrong date. The staff was very helpful and assisted in delivery within the same day in 1 hour”

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Posted 4 years ago

“Service was very prompt and fast to address the items not in stock. Really appreciate the effort and their fast response to queries needed. Will definitely visit Xpressflower again!! :)”

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Posted 4 years ago

“Great service from the team! They acceded to my request to change the wrapper colour and replied promptly to my email coz I misspelled the recipients's name. Delivery status is also updated at every step so I can make sure I have ample time to "hint" to my recepient. My friend is very happy to receive the flowers and gift. Thank you, Xpressflower team!! :)”

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Posted 4 years ago

Hi Lee Ann, Thanks for the review, glad you liked our service! It makes us very happy that you took the time to write us a note:) We love our customers and we always strive to provide great service. Thank you for your kind words and have a great day ahead! Keep Safe! PS. happy birthday to your friend Jean:) Cheers, Chuck CS Manager

Posted 4 years ago

“Staff Melody and Hui Xian (at AMK Hub) are friendly, warm and helpful. They attended to my wants with care and attention. I really enjoyed the awesome customer service provided by them. Please acknowledge their amazing joyful efforts and may they are rewarded monetary for their extra service they had given to their happy customers! The system was super efficient and highly recommended to other customers at the delivery date. I was not only informed by the Staff who called me and told me the flower was delivered based on my instructions to leave at the door due to the Circuit Breaker restrictions, and also received a sms text (i guess from the delivery staff). Afterwhich, I had received an e-mail notifying me that the order was completed. It was such an amazed pleasant shopping experience for me! Thank you, your happy customer Jolene”

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Posted 4 years ago

Thanks Jolene! We are overjoyed to read your review. We take pride in providing outstanding service to our customers and are very happy that our team's hard work resulted to 5 stars! We will make sure that Melody and Hui xan reads your review because we are sure that it will brighten up their day:) Thank you again and have a wonderful day! Keep safe! Cheers, Chuck CS Manager

Posted 4 years ago

“It was great as usual. Not easy getting last min orders, esp for a wake ceremony. Thank you. Xpressflower also called prior to delivering to ensure the address is correct. God bless 🙏🏽 💚Vel”

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Posted 4 years ago

Hi Elisabeth! Thank you so much for posting such a kind words about us. We try our best to serve our clients better. Thanks once again and have a great day! Cheers, Chuck CS Manager

Posted 4 years ago

“Good customer service and proactive in contacting sender to make delivery a prompt and efficient one.”

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Posted 4 years ago

“very good customer service, very friendly and willing to go out of the way to help out. i was very confused when i was buying the flowers and the lady guided me throughout patiently and laughed with me and made the entire browsing experience pleasant and lovely. will definitely be my default place to purchade flowers from now on.”

XpressFlower 5 star review on 17th May 2021

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Posted 4 years ago

Hello Yong Qi, Thank you so much for writing a review. We work very hard to keep our clients happy and train endlessly to ensure that we can assist you in the best possible manner. We are glad that the team did such a wonderful job. Thank you again and we’ll be here when you need us again. Meanwhile Keep safe and well:) Cheers, Chuck CS manager

Posted 4 years ago

“Very efficient”

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Posted 4 years ago

“W”

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Posted 4 years ago

“My recent order - Winter Romance 9 stalks bouquet - is not quite good. Disappointed due to (1) Blue gem in the flower design was not available, but its the colour recepient likes. (2) The green leaves used have lots of aphids, see photo white spots. (3) The bouquet had many ants when recepient checked in... Giving 3 stars due to my order last year was ok. Only now has issues. Tks.”

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Posted 4 years ago

“I have to Thanks the staff for helping me to reschedule the delivery in such a short notice.excellent team ❤️❤️❤️👍👍👍”

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Posted 4 years ago

“Was okay everything was great and the lady that helped me with my last min order was very patient. Only unhappy when i ask for the flowers to be delivered at a later time they are unable to assist me.”

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Posted 4 years ago

“I like the sympathy flowers arrangement. Looks prettier than your competitors. Price is competitive too. And your constant update is reassuring. Flowers were delivered in good time. Thank you very much!”

XpressFlower 5 star review on 15th May 2021

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Posted 4 years ago

Hi! Thanks for the awesome review, Yueh Ping! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. It has been our pleasure to serve you, and we look forward to continuing to do so. Meanwhile, always keep safe and well:) Cheers! Chuck CS Manager

Posted 4 years ago

“I am very disappointed with today's order. The 'From the heart' bouquet from your website has more pink roses. And it was supposed to be a birthday bouquet. However, the bouquet you sent was mostly white roses. It is not so appropriate to have so much whites for a birthday bouquet. I feel so sad.”

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Posted 4 years ago

Hi Christine, Thank you for your feedback and we apologize for the inconvenience caused. We will investigate on what happened with your order and rest assured we will do our best to resolve this issue. Meanwhile, always keep safe and well! Cheers, Chuck CS Manager

Posted 4 years ago

Hello Christine, Good Day! As a loyal customer since 2019, we are thankful for the chance of allowing us to make it right for you and your recipient. Again thank you for the feedback this will help us to continue to improve our services. We strive to get better and provide the service our customers deserve. Please contact us if you have any help on your future orders. It is always a pleasure to serve you, and we hope to do so for many years to come. Meanwhile, Keep safe and have a great day ahead! Cheers, Chuck CS manager

Posted 4 years ago

XpressFlower is rated 4.7 based on 6,378 reviews