XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,373 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 12th January 2026

801

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, delivery and quality”

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Posted 2 years ago

“So far so good 👍👍”

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Posted 2 years ago

“Fantastic response and arrangement for last minute changes. Looking forward to your great service again.”

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Posted 2 years ago

“Delivery is on time and delivery person is nice and polite. The greeting card can be improved though, black prints only, could implement colours.”

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Posted 2 years ago

“Great communication to confirm details and asked if I wanted to leave a message for the recipient. Prompt delivery and smooth transaction. Very happy overall, will definitely use again, thank you!”

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Posted 2 years ago

“Nice & beautifully arranged. Delivery on schedule. Thank you”

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Posted 2 years ago

“Simple, efficient, lovely flowers.”

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Posted 2 years ago

“The ordering process was easy. Delivery was done on time. Good Job, Well Done.”

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Posted 2 years ago

“I understand THAt valentines days is busy, but i didn't appreciate the phone call at 12.50 am to tell me my flowers had arrived”

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Posted 2 years ago

Hi Chris, Thank you for the feedback and we are sorry for this unpleasant experience. We value all feedback as an opportunity to improve the service we offer. Please be assured we will evaluate what we need to do to prevent your experience from happening again. Sincerely, Xpressflower Team

Posted 2 years ago

“In a short notice, xpressflower was able to take my order and deliver within the allocated time I chose without any unnecessary delays. Received the purchase in perfect condition 👌 love it! Thanks xpressflower & Sam!”

XpressFlower 5 star review on 14th February 2023

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Posted 2 years ago

“Long standing customer of Xpress flowers. The two main reasons are the consistent good quality of the flowers delivered and the great delivery service. A huge thank you to the team, you are doing an awesome job.”

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Posted 2 years ago

“Good service”

XpressFlower 5 star review on 13th February 2023

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Posted 2 years ago

“Good delivery.The flower look so nice,will reorder again!!!”

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Posted 2 years ago

“Fast and professional. Items came in perfect condition.”

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Posted 2 years ago

“Fast Service”

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Posted 2 years ago

“Delivery time slot was promised as stated. The flower arrangement look so beautiful.”

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Posted 2 years ago

“Had put down the wrong address initially but service was fast and reliable and managed to re deliver to the correct address for a fee the day after. Customer service team very responsive thank you.”

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Posted 2 years ago

Hi David, We apologize for this experience. Please allow a short time for us to review what happened with your order. One of our Customer service representatives will be in touch with you shortly. Sincerely, Chuck CS Manager

Posted 2 years ago

“Have always loved the service from Xpressflowers. Delivery on time Ease of purchase online Wide choices”

XpressFlower 5 star review on 12th February 2023

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“The recipient only received the flower and item at around 2pm but had paid for the deliver to be deliver between 9am-12.59pm which cost more than the other available slots timing. It is important to deliver within the timing which customer had requested! Utterly unacceptable!”

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Posted 2 years ago

Hi James, We are very sorry for this experience. Our courier arrived on time, however, she missed the special instruction to leave the item at the door if no one is around. We are usually known for our prompt service and always aim for 100% customer satisfaction. We feel terrible that we missed the mark this time. As part of our policy, we will be refunding the delivery surcharge of your order and will be giving a voucher which you can use at our garden-themed cafe Knots Cafe and Living. One of our CS representatives will be in touch with you within the day. Again, we're very sorry. Please be assured we will evaluate what we need to do to prevent your experience from happening again. Sincerely, Xpressflower Team

Posted 2 years ago

XpressFlower is rated 4.7 based on 6,373 reviews