Xtrons UK Reviews

Name: Xtrons UK
Address: Room 904-A, 9/F, YAN HING CENTRE, 9-13 WONG CHUK YEUNG STREET,, Hong Kong, Sha Tin
Rating: 4.13

4.1 Rating 278 Reviews

76 %

of reviewers recommend Xtrons UK

About Xtrons UK:

Celebrating 20+ years of automotive excellence, XTRONS is the industry leader in premium car entertainment systems and vehicle technology upgrades.

Since 2005, we've been transforming ordinary drives into extraordinary experiences with our cutting-edge Android car stereos, head units, and entertainment screens. Specialising in seamless vehicle integration, our products feature immersive HD displays, intuitive controls, and advanced connectivity options including GPS, Bluetooth, Wi-Fi, and 4G LTE.

What sets us apart:

- Over two decades of manufacturing expertise in car audio systems
- Octa-core processors with 4GB RAM and up to 128GB storage
- Custom solutions for luxury brands including Mercedes-Benz, BMW, Audi, and Volkswagen
- 4K video capability and Android 10+ platforms
- Next-day delivery available across the UK
- Commitment to realistic pricing with exceptional customer service

Our dedicated development and design teams work together to create simple yet effective products that combine visual appeal with cutting-edge functionality. Whether you're looking to upgrade your car's entertainment system or enhance your vehicle with the latest tech accessories, XTRONS delivers modern solutions that maximise your car's potential.

Experience the difference that 20 years of innovation makes – upgrade your ride with XTRONS today.

Xtrons UK 5 star review on 2nd September 2025

Jason Mills

Xtrons UK 5 star review on 15th April 2025

Peter

Xtrons UK 5 star review on 28th November 2024

Victor Okoawo

Xtrons UK 5 star review on 26th November 2024

Robert

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery. Great product. Profesional”

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Posted 2 years ago

“all good services on all”

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Posted 2 years ago

“Awesome service and quick delivery 👍”

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Posted 2 years ago

“I bought the xtron to upgrade the head unit of my 2012 converted sprinter, the ordering orocess and delivery were perfect, the postal tracking was great and it turned up on tine, The unit was nicely packaged with the minimal amount of plastic which I like, the installation was simple and I know have navigation, bluetooth, carplay & google in my van, and still have other features I plan to set up later, Great value for money Thank you to Xtrons UK”

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Posted 2 years ago

Thank you for your excellent feedback, Allen! We are delighted to hear that and we really appreciate your kind support.

Posted 2 years ago

“Good range of quality Android based replacement car head units. Ordering & payment very easy & appeared secure. Delivery very fast (overnight !).”

Xtrons UK 5 star review on 17th April 2023

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Posted 2 years ago

Thank you for your 5-star rating for Xtrons UK. The installation looks perfect, thanks again for sharing.

Posted 2 years ago

“great products and very fast shipping”

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Posted 2 years ago

Glad to hear that. Thanks a lot for your support.

Posted 2 years ago

“Good website, quick delivery and good packaging. Overall quite good”

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Posted 2 years ago

Thank you for your rating of Xtrons UK. We appreciate your feedback about our website. We are glad that you are overall quite satisfied with your purchase. We will keep strive to deliver the best products and service.

Posted 2 years ago

Thank you so much for your positive rating of Xtrons UK! We are delighted to hear that you found us to have a great website, quick delivery and good packaging. We are committed to providing the best service and thank you for your support.

Posted 2 years ago

“got my head unit around 1 week ago still no further getting it sorted customer service is really poor now i am stuck with a £350+ head unit that won't work I WOULD AVOID & SUGGEST GOING EBAY OR AMAZON I have attached an image of what the head unit is doing just boots up to that screen then crashes and reboots again my guess is there waiting till the 30 days are up then will refuse to exchange it for a working one then take it back in for repair and take weeks to sort I wish i had never ordered from these and will be letting everyone on the forums know to avoid them too”

Helpful Report

Posted 2 years ago

Hi Mr Ashley, I’m sorry for the inconvenience you encountered. We offered services through many platforms including phone, online chat, email etc. Since there are time difference between us, usually we'd recommend customers to contact us by email to send details info and our experts can follow them up professionally. I have checked our email history, I found that our after-saels team has offered a solution to your case. We hope that everthing will be fine with you. Our R&D department will take a further study on the case you mentioned to improve improve our product and service in future for all our customers. If you still have any questions, please try again to contact us by email, our after-sales team will follow up your case. Wish you all the best.

Posted 2 years ago

“Wouldn't recommend as no customers service contract number.i have emailed all emails to find out of I can return and the product sent was pre returned as everything was connected to the head unit.”

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Posted 2 years ago

Thank you for taking the time to share your experience with Xtrons UK. We are sorry to hear that you didn't get the support. We have checked all our email system, however, we can't find a email sent from you. Maybe your email was lost or mis-delivered. Please don't worry, we will do our best to help you. Would you please try again to contact us by email techsupport#xtrons.com （Replace # with @)? Also, if you'd like instant support, you can also go to the online chat service from our website during the UK working hours. By the way, all the products we sent are brand new. Regarding to the issue you mentioned "everything was connected to the head unit", would you please take some photos and send to us by email? We will have a carefully check on it. Also, all our products are required to pass rigorious factory tests, so that to make sure they work perfectly on vehicles on the support list. Thanks for your kind understanding. Once we get the detailed info by email, our support team will provide you a good solution. Please rest assured.

Posted 2 years ago

“Arrived safely and brilliant bit of kit”

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Posted 2 years ago

“Parts missing faulty dab module. Got a new one full signal but just glitches. Unit keeps getting rid of dsp settings and reverting bk to factory Home Screen. Also have to open dab app everytime I start car. I went for tip end unit with all bells and whistles. Also have to re select phone for wireless CarPlay everyone I start it”

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Posted 2 years ago

Hi Dan, many thaks for taking the time to share your Xtrons UK experience with us. Sorry for the inconvenience you encountered. Please don't worry. We will do our best to help you. 1. Regarding to the technicla issue of DAB module, would you please tell us more details such as the entire error message by our support email techsupport#xtrons.com （Replace # with @)? It would be better if you could take some photos or record a short video. 2. If you'd like to save the settings to let the CarPlay connects your phone automatically, usually you just need to go to the settings to find the enable the option "Autolink", please take a look at the user manual and have a try first. If the issue still exists, please contact us by email, we’d really appreciate any additional information you can provide so that we can make improvements for future customers. Thanks for your help!

Posted 2 years ago

“As described good value and fast delivery 👍”

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Posted 2 years ago

Thank you so much for your 5 star rating of Xtrons UK. We are so pleased you were happy with the product and delivery. Wish you all the best.

Posted 2 years ago

“The head unit is really nice and good quality, I also purchased a usb dab which is faulty and I cannot get hold of anyone about replacing it, just be aware that if you have an issue you may be stuck with it, I’ve been trying for a week”

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Posted 2 years ago

Thank you so much for your feedback, Savvas! We're very happy to hear that you are pleased with Xtrons head unit. I checked the email history from you. Regarding to the case one of the accessories you purchased was damaged, please don't worry. we have arranged our after-sales team to resend the accessory DAB to you. We do our best to provide our customers with best services. We provide phone/online chat/email service etc. We have customer support team in many countries and regions like UK and HongKong. In the future, if you'd like to get fast help, we'd suggest you to go to our website and chat with our online customer service agent. Hope everything will be fine with you. Thanks for your kind understanding.

Posted 2 years ago

“My order was 3 weeks late and got 4 separate delivery dates”

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Posted 2 years ago

Thanks so much for your feedback, Ann-Kathrin. We really appreciate you taking the time to share your experience with us. We apologise unreservedly for the trouble you had with your order. We are really sorry for the inconvenience you encountered. Usually for the product witch stocks available, our after-sales team will send out the package within 24 hours. The reason that is why it takes longer is that the product you purchased was out of stock, Usually for such case, our customer service team will contact you to confirm if you want to wait for the new stock to arrive or not. You can choose to wait or you can choose to cancel the order. Did you resend the email from our after-sales team yet? Thank you once again for bringing this to our attention. We will keep improving our service and hope everything will be fine with you.

Posted 2 years ago

“Very good experience. Simple efficient methods to buy & have delivered - prompt and clear tracking. The head unit's quality of sound and features is excellent. Initially it did seem faulty - error messages and apps closing down - but then it turned itself on and off and a screen with 'factory reset' (or similar) appeared and it all works fine now. I did contact Xtrons for help and they (Stella was great) were prompt and courteous. All in all a good company with good products and assistance.”

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Posted 2 years ago

“My stereo doesn't fit my car. Emailed them to see if it was possible to rectify with different cables and they have not replied to my email.”

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Posted 2 years ago

Thank you for your review, Adam! We sincerely apologize for the inconvenience you encountered. We have checked all our email system but still can't find a email from you. Maybe it is lost of mis-delivered. Would you please try again to tell us more details about the issue you encountered by my email? long-james#xtrons.co.uk （replace # with @) Also, it would be better if you could take some pictures or send a short video to us. It would be helpful for us to locate the issue you encountered better. Once we get the info, we will do our best to find a best solution for you. Thanks very much for your kind understanding.

Posted 2 years ago

“Do not buy, poor quality cables and no instructions or videos to fit the unit. Sent 3 separate emails to get help and have had zero back just more marketing emails!!!! Useless unit and even worse customer care. Avoid at all costs”

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Posted 2 years ago

“Not a happy customer due to the fact that the installation instructions could do with a update the ones that you downloaded also it doesn't line up with the holes in the centre console Watched a few you tube videos and it makes more sense than your instructions Still not fitted it still in box awaiting for your technical support to answer my questions”

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Posted 2 years ago

Thank you for letting us know about your experience, Alan. We sincerely appreciate it and apologize for any inconvenience caused by the instructions you downloaded and the difficulties you encountered during installation. We will send your feedback to our R&D department. Also, we will check and improve our user manual. Our units are designed to fit the listed vehicles perfectly. We will check it carefully to find out how the issue happened. We are sorry that you are still waiting for the email from our our support team. And we just find the reason why it takes longer for you to get the reply is because the email you sent is filtered to the spam box. Please don't worry. Since you have submitted a ticket by email, would you please let our support team to continue to follow up your case? They will study your case carefuly and provide you professional help by email. Thanks very much for your kind understanding. Please let us know and we will make sure to address your concerns and do our utmost to improve the installation service for our customers.

Posted 2 years ago

“Not great in my opinion, part ordered does not fit and can not get through to anyone to get help”

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Posted 2 years ago

Thank you for your feedback, Leila. We genuinely appreciate it. We're sorry you've had a poor experience with us, and we are very saddened to hear that the part ordered did not fit and that it has been hard to get through to us. Could you provide us with more information regarding the issues you faced, so that we can work to rectify them by email long-james#xtrons.co.uk （replace # with @) ? We want to ensure our customers have the best experience possible, and we would love for you to tell us how we can make things better. Thank you again for your time and feedback.

Posted 2 years ago

“Absolutely perfect got this for my son and now buying one for the wife as she’s now got a a3 convertible”

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Posted 2 years ago

Thank you very much, Adrian, for the 5 star rating for Xtrons UK. We are so glad to hear that your experience with us was absolutely perfect, and that you're now buying a second unit for your wife's Audi A3 Convertible. We appreciate your loyalty and repeated customer support of our services. Thanks again!

Posted 2 years ago

Xtrons UK is rated 4.1 based on 278 reviews