Xtrons UK Reviews

Name: Xtrons UK
Address: Room 904-A, 9/F, YAN HING CENTRE, 9-13 WONG CHUK YEUNG STREET,, Hong Kong, Sha Tin
Rating: 4.09

4.1 Rating 314 Reviews

75 %

of reviewers recommend Xtrons UK

About Xtrons UK:

Celebrating 20+ years of automotive excellence, XTRONS is the industry leader in premium car entertainment systems and vehicle technology upgrades.

Since 2005, we've been transforming ordinary drives into extraordinary experiences with our cutting-edge Android car stereos, head units, and entertainment screens. Specialising in seamless vehicle integration, our products feature immersive HD displays, intuitive controls, and advanced connectivity options including GPS, Bluetooth, Wi-Fi, and 4G LTE.

What sets us apart:

- Over two decades of manufacturing expertise in car audio systems
- Octa-core processors with 4GB RAM and up to 128GB storage
- Custom solutions for luxury brands including Mercedes-Benz, BMW, Audi, and Volkswagen
- 4K video capability and Android 10+ platforms
- Next-day delivery available across the UK
- Commitment to realistic pricing with exceptional customer service

Our dedicated development and design teams work together to create simple yet effective products that combine visual appeal with cutting-edge functionality. Whether you're looking to upgrade your car's entertainment system or enhance your vehicle with the latest tech accessories, XTRONS delivers modern solutions that maximise your car's potential.

Experience the difference that 20 years of innovation makes – upgrade your ride with XTRONS today.

Xtrons UK 5 star review on 18th September 2025

Keonte Brown

Xtrons UK 5 star review on 2nd September 2025

Jason Mills

Xtrons UK 5 star review on 15th April 2025

Peter

Xtrons UK 5 star review on 28th November 2024

Victor Okoawo

Anonymous

Anonymous // 01/01/2019

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“Item ordered, delivered, installed all great, but the unit froze and stopped working on my first drive out, contacted xtrons via email to explain the situation and a refund issued after they had my order back. Great customer communication from them, overall a good experience even though the unit failed. It happens.”

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Posted 2 years ago

“Purchased android screen and MOST adapter for my lexus that was supposed to fit my car, but none of the wiring fits, trying to return it, but can't get an answer from Xtrons. Very disappointed with the misleading information and very poor customer service”

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Posted 2 years ago

Dear Danas, Thanks for contacting us. Sorry for the inconvenience you encountered. I checked our email system and found you have already submited a email and our after-sales team is following up your case. Please don't worry, our after-sales team will find a best solution for you. Thanks for your kind understanding. Best regards, James Long

Posted 2 years ago

“I like the unit well packaged and presented the instructions are good I’ve had a couple of issues I can’t have my phone connected by Bluetooth and WiFi at the same time I have to turn one of them off to use the other plus I can’t get mirroring on my iPhone to work I tried contacting tech support but didn’t receive a reply”

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Posted 2 years ago

Dear Mr Michael, Sorry for the inconvenience you encountered. I checked our email system, however I didn't find a transaction between us. I am afarid that the email you sent is lost or mis-delivered. Regarding to this tech issue, would you please try again to send a new email and provide more details such as a short video? Our tech support team email is techsupport#xtrons.com （Replace # with @) Once we get the info, our tech support team will study it carefully and help you find a good solution as soon as possible. In case you have any other questions, you can also contact me by my personal email long-james#xtrons.co.uk (Replace # with @) Thanks very much for your kind understanding. Best regards, James

Posted 2 years ago

“Received item with great heist. Item fantastic quality. Easy to install.”

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Posted 2 years ago

“Really quick delivery. Overall, really pleased with product and service, would definitely use again. Good price - you're definitely getting a lot of functionality for the money.”

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Posted 2 years ago

“1st class service all round, was told delivery would be a few days late due to no stock and if I was happy to wait or wanted to cancel, I said I would wait, delivery was on the day they said, after fitting I found out I had ordered the wrong connector, after asking what connector I needed I was pointed to the right one, just waiting for that on to be delivered.”

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Posted 2 years ago

“Xtrons head unit is the perfect upgrade to the Hyundai ix35, fully featured and everything works and fits perfectly. The only issue I had was there were no instructions for wiring and installation which would have saved a lot of time. The Xtrons customer service was great and I was kept informed throughout the processing and delivery phase. I would recommend xtrons head units over other branded or used originals any day!”

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Posted 2 years ago

“Going to return one I bought for S3 8p,has alot of static noise is terrible,tryed different leads nothing worked,so much for plug and play, it's a shame as the unit itself seemed good just the static noise let's it down,mines has Bose system in it,sad as was looking forward to having more modern head unit Message them on website not anything back so returning it”

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Posted 2 years ago

“Fantastic. Does exactly what it's meant to. Quick postage !”

Xtrons UK 5 star review on 14th August 2023

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Posted 2 years ago

“Xtrons service was excellent, Customer service was prompt in answering email questions and kept me informed from start to finish. The goods were well packaged and arrived in perfect condition. The staff at Xtrons were courteous and friendly. And everyone was eager to help”

Xtrons UK 5 star review on 10th August 2023

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Posted 2 years ago

“Very helpful when advising on my choice of head unit & camera. Quick delivery and excellent prices too.”

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Posted 2 years ago

“Delivered next day, bang on product very happy grand kids now,,,,”

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Posted 2 years ago

“Overall the website is good but almost unusable on an iPhone and the item list seems to be getting smaller I hope to buy some more things off of them”

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Posted 2 years ago

“Great product delivered quickly thanks”

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Posted 2 years ago

“fast shipping and the product works and fits very good”

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Posted 2 years ago

“I bought a headunit from these people and then I wanted to ask some questions about the unit and fitting? I sent several emails with no answer or acknowledgement what so ever! I think I should return the unit if I cannot get any sort of after sales service! this is appalling behaviour and not the way to treat a new customer! Looks like you're on your own with this company - don't expect any help or support! Bad news! BMW E39 model, Taylor made for E39 version and it doesn't appear to work anyway- what a joke!”

Helpful Report

Posted 2 years ago

Thank you so much for the feedback, Paul. We apologize for the inconvenience. Our tech support team work 24/7, so normally you will reply reply within 24 hours. I have checked all our email system but still can't find any transcriptions between us. I am afraid that your email was lost or mis-delivered. Would you mind trying again to send a new email and provide more details such as the entire error message? It would be better if you take some pictures or a short video. Once we get the info, we will do our best to find a good solution as soon as possible. We also provide live support on UK, so you may also try to go to our website www.xtrons.co.uk to try the live chat support too. In case you still can't reach our tech support team, you can contact me, my personal email is: long-james#xtrons.co.uk (Replace # with @) We would appreciate the feedback and would like to make it up to you. Again, thank you for bringing this to our attention.

Posted 2 years ago

“Customer service is really good.”

Xtrons UK 5 star review on 1st August 2023

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Posted 2 years ago

“I bought an android head unit and reversing camera from this dreadful place and wish I'd never bothered.. The camera which is car specific looks simply at the floor.. Stupid design.. The head unit is worse.. Doesn't pick up GPS signal, WiFi does not work.. Apps crashing and freezing.. Asked for help from the UK based XTRONS and after a few days of hearing nothing I'm now going to contact credit card company to get my money back.. STEER CLEAR OF THESE HEAD UNITS..”

Helpful Report

Posted 2 years ago

Hi Robert, Thank you for taking the time and effort to give us such detailed feedback. We apologize for the inconvenience you faced. Our tech support team work 24/7, so normally you will reply reply within 24 hours. From your description, I am afraid that your email was lost or mis-delivered. Would you mind trying again and providing more details？ 1. Have you connected the GPS Antenna to the head unit? 2. Similarly have you connected the WiFi Antenna too? If the WiFi can't be connected, is there any error message? It would be better if you could take some pictures. 3. Regarding Apps carshing and freezing, may I ask the name of the app？ We really appreciate if you could record a short video to us to check. In case you still can't reach our tech support team, you can contact me, my personal email is: long-james#xtrons.co.uk (Replace # with @) Once we get the info, we will do our best to help you find a good solution as soon as possible. Sincrely hope you can give us the chance to help you solve this issue. Thanks very much for your kind understanding and support. Best wishes, James

Posted 2 years ago

“Hejsan Jag den Radio som jag köpte funkar inte bra med min bil Kan jag baka den?”

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Posted 2 years ago

Thank you for sharing your experience with us. We apologize for any issues you've encountered with the sound and radio when stopping the vehicle. Please don't worry, we will do our best to help you here. Regarding this tech issue, may I ask have you contacted our after-sales tech support team yet? If not, would you mind sending a new email and provides us more details about the issue you encountered? It would be better if you could take some pictures or a short video so that our tech support team can locate the issue better and find a good solution as soon as possible. We really appreciate you giving us the chance to help you solve the issue.

Posted 2 years ago

“The unit itself is great and the delivery was fast. However I am distinctly unimpressed that neither of the two leads included worked correctly with my car speakers. I've had to pay £30 for another lead for my Audi A3 with the non-Bose soundsystem to get my back speakers to work correctly. There are some garbled instructions online indicating that this is a known issue. The quadlock to ISO lead included is not fit for purpose”

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Posted 2 years ago

Dear Tim, We are sorry for the inconvenience you encountered. Regarding this tech issue, may I ask have you contacted our tech support team yet? Our products are desigend to upgrade with the least loss of original features. Our products are well-tuned by our enginners on every vehicles. Regarding to the issue you mentioned, if you haven't contacted our support team, would you mind trying again to send a new email to our support team and provide more details? A short video may be most helpful to locate the issue fast. We really appreciate your kind understanding and giving us the chance to help you solve the issue. Sincerely, James

Posted 2 years ago

Xtrons UK is rated 4.1 based on 314 reviews