Xtrons UK Reviews

Name: Xtrons UK
Address: Room 904-A, 9/F, YAN HING CENTRE, 9-13 WONG CHUK YEUNG STREET,, Hong Kong, Sha Tin
Rating: 4.13

4.1 Rating 278 Reviews

76 %

of reviewers recommend Xtrons UK

About Xtrons UK:

Celebrating 20+ years of automotive excellence, XTRONS is the industry leader in premium car entertainment systems and vehicle technology upgrades.

Since 2005, we've been transforming ordinary drives into extraordinary experiences with our cutting-edge Android car stereos, head units, and entertainment screens. Specialising in seamless vehicle integration, our products feature immersive HD displays, intuitive controls, and advanced connectivity options including GPS, Bluetooth, Wi-Fi, and 4G LTE.

What sets us apart:

- Over two decades of manufacturing expertise in car audio systems
- Octa-core processors with 4GB RAM and up to 128GB storage
- Custom solutions for luxury brands including Mercedes-Benz, BMW, Audi, and Volkswagen
- 4K video capability and Android 10+ platforms
- Next-day delivery available across the UK
- Commitment to realistic pricing with exceptional customer service

Our dedicated development and design teams work together to create simple yet effective products that combine visual appeal with cutting-edge functionality. Whether you're looking to upgrade your car's entertainment system or enhance your vehicle with the latest tech accessories, XTRONS delivers modern solutions that maximise your car's potential.

Experience the difference that 20 years of innovation makes – upgrade your ride with XTRONS today.

Xtrons UK 5 star review on 2nd September 2025

Jason Mills

Xtrons UK 5 star review on 15th April 2025

Peter

Xtrons UK 5 star review on 28th November 2024

Victor Okoawo

Xtrons UK 5 star review on 26th November 2024

Robert

Anonymous

Anonymous // 01/01/2019

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“Customer service is really good.”

Xtrons UK 5 star review on 1st August 2023

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Posted 2 years ago

“I bought an android head unit and reversing camera from this dreadful place and wish I'd never bothered.. The camera which is car specific looks simply at the floor.. Stupid design.. The head unit is worse.. Doesn't pick up GPS signal, WiFi does not work.. Apps crashing and freezing.. Asked for help from the UK based XTRONS and after a few days of hearing nothing I'm now going to contact credit card company to get my money back.. STEER CLEAR OF THESE HEAD UNITS..”

Helpful Report

Posted 2 years ago

Hi Robert, Thank you for taking the time and effort to give us such detailed feedback. We apologize for the inconvenience you faced. Our tech support team work 24/7, so normally you will reply reply within 24 hours. From your description, I am afraid that your email was lost or mis-delivered. Would you mind trying again and providing more details？ 1. Have you connected the GPS Antenna to the head unit? 2. Similarly have you connected the WiFi Antenna too? If the WiFi can't be connected, is there any error message? It would be better if you could take some pictures. 3. Regarding Apps carshing and freezing, may I ask the name of the app？ We really appreciate if you could record a short video to us to check. In case you still can't reach our tech support team, you can contact me, my personal email is: long-james#xtrons.co.uk (Replace # with @) Once we get the info, we will do our best to help you find a good solution as soon as possible. Sincrely hope you can give us the chance to help you solve this issue. Thanks very much for your kind understanding and support. Best wishes, James

Posted 2 years ago

“Hejsan Jag den Radio som jag köpte funkar inte bra med min bil Kan jag baka den?”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience with us. We apologize for any issues you've encountered with the sound and radio when stopping the vehicle. Please don't worry, we will do our best to help you here. Regarding this tech issue, may I ask have you contacted our after-sales tech support team yet? If not, would you mind sending a new email and provides us more details about the issue you encountered? It would be better if you could take some pictures or a short video so that our tech support team can locate the issue better and find a good solution as soon as possible. We really appreciate you giving us the chance to help you solve the issue.

Posted 2 years ago

“The unit itself is great and the delivery was fast. However I am distinctly unimpressed that neither of the two leads included worked correctly with my car speakers. I've had to pay £30 for another lead for my Audi A3 with the non-Bose soundsystem to get my back speakers to work correctly. There are some garbled instructions online indicating that this is a known issue. The quadlock to ISO lead included is not fit for purpose”

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Posted 2 years ago

Dear Tim, We are sorry for the inconvenience you encountered. Regarding this tech issue, may I ask have you contacted our tech support team yet? Our products are desigend to upgrade with the least loss of original features. Our products are well-tuned by our enginners on every vehicles. Regarding to the issue you mentioned, if you haven't contacted our support team, would you mind trying again to send a new email to our support team and provide more details? A short video may be most helpful to locate the issue fast. We really appreciate your kind understanding and giving us the chance to help you solve the issue. Sincerely, James

Posted 2 years ago

“Terrible, unhelpful support staff. “Universal” item did not fit. Offered a partial refund of £5 if I could show me breaking the METAL fitting cage? Strange company, get the eBay head units, honestly same quality and cheaper price”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for taking the time to give us your feedback! We are really sorry to hear that you had an unpleasant experience with our support staff and that the ‘universal’ item did not fit. We value our customers feedback and we will send it to our releated department to improve our products and services. XTRONS has been focus on providing high quality products. We only adopts the the automotive-grade hardware for our products. Thanks again for your kind understanding and we sincrely hope our products can help you better in future.

Posted 2 years ago

“Purchasing is easy, if you have a problem you cannot contact them by phone, you have to email numerous times with absolutely no replies. Still haven't heard anything or had any response, so don't buy from them!”

Helpful Report

Posted 2 years ago

Thanks for your feedback, Simon! We appreciate your taking the time to let us know about your experience with Xtrons UK. We apologize for any inconvenience that you didn't receive a reply. I have checked our email system carefully, however, we didn't find a email transcription from you yet. Maybe your email is lost of mis-delivered. Would you mind trying again to contact our support team and provide more details? It would be better if you could take some pictures so that our support team can locate the issue better and find a good solution as soon as possible. By the way, my personal email is long-james#xtrons.co.uk （replace # with @) in case you still can't reach our support team. We really apprecaite your kind understanding. We want to ensure that our customers have the best experience.

Posted 2 years ago

“I am extremely pleased with the unit I have installed. The instructions were good but a short YouTube would have helped with the set up.”

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Posted 2 years ago

Thank you so much Nick for your 5 star rating of Xtrons UK! I'm glad to hear that you are happy with the unit you've installed and that the instructions were good. We appreciate you being a loyal customer. Thank you for taking the time to leave this review - your feedback is greatly valued.

Posted 2 years ago

“I purchased a TSD700L from Xtrons in 2021 and installed it in my Land Rover Defender. The reverse camera and dash-cam work great, and the audio quality through my cheap speakers is good. BUT THE RADIO WILL NOT STAY TUNED. Using my wing-mounted aerial for FM reception, the unit will not stay on the frequency for a station more than a few minutes, before it seeks another frequency. Just last week I got a Xtrons RANT01 windscreen mounted aerial hoping it would be more compatible but that does not seem to have improved things. It seems that either the quality is not what I hoped for, or I have a defective product”

Helpful Report

Posted 2 years ago

Thank you, Andrew, for your feedback about your experience with Xtrons UK. We truly appreciate the time you've taken out of your day to let us know about your purchase and we're sorry to hear about the radio not staying tuned. Please don't worry, we will do our best to help. Have you contacted our support team yet? if not, would you mind sending a email and provides more details such as some pictures. It would be better if you could record a short video. Once we get the detailed info, our support team will study it carefully to help you find a good solution as soon as possible. We really appreciate your kind understanding and support.

Posted 2 years ago

“The brand new 10.1 inch unit does not recognise 2 DAB dongles or 2 DAB apps so I emailed Xtrons. The response was to download the DABZ app that is already on the unit! I've sent another email and had no reply. No idea where to send it back or if I will get a refund but it's not fit for purpose.”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback, Kevin. We truly appreciate you taking the time to let us know about your experience. We apologize for any inconvenience you have encountered with your newly purchased 10.1 inch unit. Have you received the reply from our support team yet? Our after-sales team reply emails everyday, so normally you will receive the reply within 24 hours. If not, maybe the email is mis-delivered or lost. Would you mind trying again to send a new email. I will do my best to help you too. My personal email is long-james#xtrons.co.uk （replace # with @) Please don't worry. If you have sent emails, our support team will study it carefully to locate the issue and find a good solution for you as soon as possible. It is our goal to ensure that our customers have a satisfactory experience with our products. Is there anything else we can do to make your experience better? We are here to help.

Posted 2 years ago

“Fast delivery amazing correspondence”

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Posted 2 years ago

“The unit single din DQS112L is very well built ,fast responsive and plays grate quality music .Installed on clio 2 .”

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Posted 2 years ago

“Will definitely buy again very impressed”

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Posted 2 years ago

“Quick and easy search and purchase. Unit looks good quality, well packed, looking forward to intalling the unit.”

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Posted 2 years ago

“The service has been exceptional. Especially Gabby in customer service who has been kind enough to answer all my questions. I haven't fitted the unit as yet but don't expect any problems as all my questions have been answered with amazing clarity. Many thanks again Gabby”

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Posted 2 years ago

“Super fast delivery, seems like a quality product”

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Posted 2 years ago

“Swift and helpful. And a fair price.”

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Posted 2 years ago

“Stella has been superb, friendly and very efficient. Thankyou for employing a gem.”

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Posted 2 years ago

“Not a good experience. On the face if it a lovely head unit, in reality it doesn't fit very well sits too high, and bottom bracket not even included or holes to attatch the original. Cannot get the rear camera to work, and now find there is another wiring loom, not listed anywhere on the website possibly needed at a further cost of £60 what is this all about?”

Helpful Report

Posted 2 years ago

Thank you for your feedback Peter. We are sorry for the issue you encountered. We are committed to provide our customers with high quality product and service. Please don't worry, regarding to this tech issue, have you contacted our tech support team yet? If not, please just send a email to our support team and provide more details such as some pictures. A short video would be better for us to locate the issue you encountered. Once we get the detailed info, we will do our best to find a good solution as soon as possible. Sorry again and we really appreciate if you can give us the chance to help you solve the issue.

Posted 2 years ago

“Good product”

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Posted 2 years ago

“Good quality products at great prices. Packaged well and delivered quickly. Brilliant service 👏”

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Posted 2 years ago

Xtrons UK is rated 4.1 based on 278 reviews