Yell.com Reviews

Name: Yell.com
Rating: 1.23

1.2 Rating 583 Reviews

5 %

of reviewers recommend Yell.com

Company Reviews

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Metrics

1.2

Based on 583 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 43%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“STAY VERY CLEAR OF THIS COMPANY. We run an events business which has been almost completely destroyed by COVID-19 and yell have been charging us over £300 a month since March for a service that is useless to us when it is against the law to use the vast majority of our services and we have no money to pay them due to such severely decreased income. They are refusing the cancel our service and said they would only cancel it if we dissolve our business. They do not care about the businesses that use there services and only want there money. We have lost our building and have just had to make all of our staff redundant and even after telling them this they insist that we still have to pay. STAY CLEAR.”

Helpful Report

Posted 4 years ago

“Promise the world and delivered nothing , built me a website that took months to do and wasn’t what I wanted and after six months I had to link it to my yelp listing ,so much paying a Reputation manager God knows what he does as he doesn’t look after your account .”

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Posted 4 years ago

“Complete rip off Miss sold and bully tactics”

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Posted 4 years ago

“Terrible, was meant to get a 3 month break due to Covid, had a bill through the door from a Devt collection agency. Yell said they would sort it but they just can't be bother. One of the most unprofessional companies I have ever cone across. Be mindful of the clueless chavs on the other end of the phone”

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Posted 4 years ago

“Waste of time. Never delivered what was primised. Yell got me 9 clicks in 1 year for £2,000”

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Posted 4 years ago

“Signed up with yell at £80’a month, Amanda sounds very positive on the phone, but once I’d signed up was absolutely no help at all, never received any calls and when I complained to Amanda she up’d my contract to £105 a month, and started a brand new 12 month contract, it was only when I’d got the recordings of our telephone conversations that clearing heard me saying I’m not paying any more money that l was able to get out of my contract, at a loss of £800, they are a scam company, do NOT sign up with yell.”

Helpful Report

Posted 4 years ago

“If I can give 0 stars I would. During sales call I felt extremely pressured and it was a very long and boring pitch. They sold me a website along with management, the website was made totally wrong and after two months of being constantly let down by all their claims, I decided to terminate the agreement. They say you can't buy they are liars and their contracts mean nothing. They don't actually sell any service or any products. It's just one big money making hoax.”

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Posted 4 years ago

“Don't give yell a penny you will never get it back worst company for advertising”

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Posted 4 years ago

“Cheats and misleading sales..tied into a contract even thou the price is wrong. You won't release the phone records to me. Never ever go with Yell.”

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Posted 4 years ago

“I have been with yell for a few years and it has been helpful to receive clients but waste a lot of times giving you numbers and stats and fill your head with words and always suggest more expensive package and telling you encourage you to spend more money with them . They had talked me into depending something I didn't really want and was stuck and they would do their best to talk me out of changing it.very exhausting indeed.”

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Posted 4 years ago

“Avoid!! Worst costumer service ever!”

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Posted 4 years ago

“Terrible Total con merchants Be warned Stay away”

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Posted 4 years ago

“Absolutely terrible service for a lot of money no return on what was spent these people are liars and cheaters do not trust them or listen to any brilliant offers which will leave you with empty pockets YOU HAVE BEEN WARNED”

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Posted 4 years ago

“Awful company, they lie and cheat their way into a 12 month contract and then give you nothing for your money. DO NOT WASTE YOUR TIME OR MONEY HERE!!!!!!”

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Posted 4 years ago

“Took out the complete package, web site, reputation manager, guaranteed ranking position no3 for plumbers in my area. 52 calls in 6 months.....2 calls a week not atcual jobs.... 14 email inquiries.... again not job and most were leads you would not want...please don't waste your money on Yell....promise the earth and there own analytical trackers proves there system is floored. Phoned time and time again.... nothing they can do just pay your bill.... Rip off company for the small local business man...”

Helpful Report

Posted 4 years ago

“Bombarded with calls after free listing. Slick sales pitch amd passed to so called digital marketing pro.. Urrrmmm again pitch amd bored to death. She made me download the app. Then she made me create an account. I was begging to get off the phone. Before you know it they send me a agreement which is actually a loan agreement. Very naughty. Disgusting. Becareful you can't cancel as business to business. Clever. I never signed but how dare they. They made a £38 million pound profit last year. By being vampires amd sucking the blood and scamming small businesses . Do your research. I hate Yell. An now removing my listing.. So many creepy voicemails from them to push me sign this disgrace of a 12 month locked in rolling by default into year 2... Trading standards seriously”

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Posted 4 years ago

“Bad service, nothing you promised I got. Came out of a year contract and you are still trying to charge me???”

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Posted 4 years ago

“What didn’t go wrong with Yell, if I could leave a -5 star I would, absolutely crazy how this company can do the things they are doing in this day and age, I could write paragraphs on what they have done and how much money they have robbed from me, I never write bad reviews on anything just cause I don’t really care, only reason I am writing this is to make sure no one gives them business at all, they are daylight robbery! Literally! This is no exaggeration at all... Every person who works for them are rude and try to bully you, it’s crazy, I’m actually shocked at how a big company like this are getting away with robbing people left right and centre, they sell you the world”

Helpful Report

Posted 4 years ago

“I am a small business and have spend over £30,000 on a website which has never been completed. This was started 3 years ago. I have had to close my account as they wanted over £1000 per month advertising. They just stopped developing the site after the payment was made and kept moving me between people. I have nothing to show for my hard earned money. I have had a high level complaint in for almost 2 years which just gets passed around. Worst company I have ever worked with. Total White Collar Crime!!!”

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Posted 4 years ago

“Worst scammers out there!! Join IHATEYELL.com to read 3000 experiences !!! https://m.facebook.com/groups/264231460984509/?view=group”

Yell.com 1 star review on 29th August 2020

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Posted 4 years ago

Yell.com is rated 1.2 based on 583 reviews