Your Golf Travel Reviews

Name: Your Golf Travel
Address: 22-26 Farringdon Lane, London, London
Rating: 4.63

4.6 Rating 3,171 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

Questions

Metrics

4.6

Based on 3,171 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent prompt service from Ben at YGT. Left quote request in the evening via e-mail and very early the following morning Ben had secured a quote for our requirements. First class service. Would definitely use again.”

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Posted 10 years ago

“Having had about a trillion voicemails (annoying!) from a yourgolftravel representative I finally had the time to sort out the details for our trip. After I had paid the deposit suddenly the guy I had been speaking to disappeared! massive shame as I like the company and have had no issues in the past and always felt whoever I was speaking to would go that extra mile for me but after my latest order I will probably be using one of their rivals for our next trip. Shame!”

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Posted 10 years ago

Hi Kavit, I'm really sorry you have received disappointing service on this occasion. As you know this is not our usual standards and I do hope you will give us the opportunity to prove ourselves to you. Your agent is still with the company and I have forwarded your comments to him so that he may take extra care of your booking. Kind regards, Claire

Posted 10 years ago

“A very poor service no resonses to emails having to continually chase the sales contact. Still awaiting confirmation of the holiday 2 days after putting a deposit down - not impressed !”

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Posted 10 years ago

Hi Imran, Sorry you have been disappointed. It can take a little longer to confirm with our overseas agents. I am sure you can appreciate we would rather have a definite acknowledgement from them before we confirm with you to avoid any errors or disappointment. As soon as this has been confirmed our end we will let you know. Kind regards, Claire

Posted 10 years ago

“Error pages when booking on the website so wasn't able to confirm that it was booked until the next day when I received 2 booking confirmations. When I rang up to question this it was explained that the most recent email had updated tee times but this was not clear in the emails. I have asked via email and phone to amend the tee times issued and what time breakfast is at the hotel but had no answer or apology for the lack of information.”

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Posted 10 years ago

Sorry to hear that you have had issues with your booking. Can you provide me with your reference number so that we can find the details and resolve for you? Many thanks, Caroline

Posted 10 years ago

“Phoned the golf club 2 change tee off times from my golf break booking. They had no record of my booking being made! Money was paid in full but no booking made with golf complex.. very poor and disapointing service. Wont use this golf travel company again :(”

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Posted 10 years ago

Thank you for your feedback, Jason - I'm sorry to hear that there was a problem with your booking. My colleague Gareth will be in touch with you shortly in order to resolve the issue. Kind regards, Caroline.

Posted 10 years ago

Your Golf Travel is rated 4.6 based on 3,171 reviews