Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Your Golf Travel Reviews

4.6 Rating 3,164 Reviews

92 %

of reviewers recommend Your Golf Travel

Company Reviews

4.6

Based on 3,164 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Read Your Golf Travel Reviews

Visit Website

Phone:

0800 043 6644

Email:

cs@yourgolftravel.com

Location:

22-26 Farringdon Lane, London
London
EC1R 3AJ

Write Your review

Tell us how Your Golf Travel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DO NOT USE THIS COMPANY Still waiting for a refund which was promised in February. I appreciate that these have been unprecedented times and that COVID has made things challenging for companies, but I’m certain it can’t take this long. Still owed over £9000 The companies customer service has been appalling from start to finish. It’s impossible to get hold of anyone and email response time is equally useless. I would never use them again”

Posted 2 years ago

“Been waiting 18 weeks for a refund for our turkey trip in March 2021 been very annoying no one in customer service ever returns your phone calls or emails!! Thought we were getting somewhere when Syke Philips head of customer service emailed me but no she was no better than the others now she doesn’t reply!! We always use this company but never again it’s all about golfbreaks.com!!! in future Good luck everybody chasing their money Gary Harber”

Posted 2 years ago

“Have been waiting for a refund since December 2020. All I get is excuses. It looks like I am not the only. Terrible service. I am a member of 3 golf clubs and will not be recommend your company (word soon gets round in the golfing world)”

Posted 2 years ago

“Avoid this company at all cost, they took my money without even having a vacancy and now been chasing for a week to get a refund. Disgusting.”

Posted 2 years ago

“Refusing to give our refund after booking in April 2020. Have used them lot's in the past but won't be using them again.”

Posted 2 years ago

“This company has no qualms about withholding legitimate refunds to customers and treat them with contempt. by not responding to any form of communication. To avoid any angst ; book elsewhere.”

Posted 2 years ago

“I wouldn’t recommend this company to anyone . We had a Golf trip cancelled in May 2020 because of Coronavirus restrictions and then again in 2021 because of the same restrictions and the company flatly refuse to give us our money back but instead offer us a credit for another holiday which is not convenient to any of us . So please be warned if you decide to book a holiday with this company .”

Posted 2 years ago

“Despite numerous requests we continue to be ignored with no response to emails. We had a trip cancelled in 2020 rebooked and now 2021 has been cancelled. Absolutely shocking company untrustworthy and how they get any good reviews goodness knows.”

Posted 2 years ago

“Anyone get legal advice in regards to getting a refund?”

Posted 3 years ago

“We are struggling to get our refund, we group of 12 and we alway going on trip will never use or recommend again”

Posted 3 years ago

“If there was a zero star option that is what I’d use . Terrible ....just like all the others on here waiting for a refund for cancelled trip . Numerous e mails and unreturned telephone calls , promise of payment and still nothing . AVOID”

Posted 3 years ago

“Avoid at all costs. Holiday booked April 2020 Applied for refund now declining this . TRADING STANDARDS NOW INVOLVED.”

Posted 3 years ago

“Just received a part refund after 6 months Golf break cancelled because of covid lockdown, it should have been a full refund it was booked as a package. I wish this company would offer a legal reason why they are refusing to refund people's money, and not just put the blame on Ryanair.if they are refusing to pay you then your legal fight is with them not your customers shocking customer service”

Posted 3 years ago

“had our trip for 8 cancelled for COVID19, YGT still have failed to repay as promised and uphold their legal obligation. We have used YGT many times before but never again. customer service as bad as you will see - keep away”

Posted 3 years ago

“Shocking Customer Service Having had a golf trip for 12 people cancelled back in September 20 due to Covid 19, we were promised a refund. We were later told that it would take a substantial 12 weeks to receive a full refund. Several emails and phone calls later we have still not been refunded, with no further timeframe given by YGT on when we will get this. It's been a myriad of lies, inaction and overpromising. This is an appalling way to treat customers, especially as we have been booking with them for many years. Its now been 5 months with no refund......and counting.”

Posted 3 years ago

“Booked a golf trip back in September which was cancelled by YGT for obvious reasons. We had no problem with that and requested our refund. Were told it would be paid back 3 months later which we werent happy with but due to the pandemic we understood and accepted YGT’s offer. We are now 6 months later and still no sign of the refund. Shocking customer service to repeatedly tell us that the refund is coming and then nothing materialises. Promises after promises. It does make me wonder about the financial stability of YGT and if we will ever get our money back They may be able to do all the nice bits booking your golf trip away but God help you if anything goes wrong and you require any sort of refund. In the future I will be staying well clear of YGT and advising anyone I know or come across to do the same I really dont know who these people are giving YGT a 5 Star rating - they must have had a great experience?????? I mean who gives 5 stars on Trust Pilot for a booking experience - exactly - nobody, because lets face it no golf is happening currently so there cant be any 5 star ratings for the experience Anyway, please read all the recent reviews with low star ratings as this is a TRUE reflection of the company and sums up the way that others - not just me have been treated From now on I will be using any other company rather than YGT to book golf trips”

Posted 3 years ago

“YGT Have delayed and delayed on a refund due to our group of 12 golfers from over 5 months ago. We have been promised a refund time and again and then it has never materialised. Bare faced lies and broken promises for month after month. They use lame excuses to try to withhold money owed from their customers and try to have them believe that refunds can’t be processed due to staffing issues and COVID interruption. It is my understanding that the right to a refund is written in UK law. It begs the question what the financial outlook is for this company if they cannot or will not refund their customers? Furthermore this isn’t the first instance of the awful service I’ve experienced either. A few years ago a group of 14 of us booked a trip of lifetime to Portugal and YGT took our money then failed to book any of the courses we’d paid for. Our group organiser then had a mad rush to sort out a load of 2nd rate courses in its place. YGT could not care less once they’ve taken your money. Avoid at all costs. Booking number 30165”

Posted 3 years ago

“YOUR GOLF TRAVEL ARE AN ABSOLUTE DISGRACE....... Received an email this morning saying the would not refund the money and that our voucher was being extended to December 2022. We have got blokes in our party struggling to put food on the table and they are holding our money... DO NOT EVER BOOK WITH YOUR GOLF TRAVEL...”

Posted 3 years ago

“Still waiting on refund never known anything so rubbish 6 months since the trip was cancelled and still we wait. Self proclaimed largest golf holiday company in the world behaving appallingly. What a joke! Its been over 14 weeks not over 14 days..”

Posted 3 years ago

“Don't expect a refund if your trip is cancelled.When the Ryder cup was postponed I requested a refund.After five months of chasing,empty promises,attempts to push me into another holiday vouchers etc etc the credit card company were involved and got me refund.DO NOT USE THIS COMPANY OR BELIEVE ANY OF THEIR EMPTY PROMISES”

Posted 3 years ago

«
1
2
3
4
5
»

Your Golf Travel is rated 4.6 based on 3,164 reviews