Zaful Reviews

Name: Zaful
Rating: 1.55

1.6 Rating 715 Reviews

12 %

of reviewers recommend Zaful

Company Reviews

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Metrics

1.6

Based on 715 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Daniela Kroulikova

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“shipping can be slow but always worth it. haven't been disappointed yet”

Helpful Report

Posted 4 years ago

“I had an issue with a cancellation and needed immediate assistance in order to be able to use my funds in time for cyber monday & received prompt responses/solutions RIGHT away from the sales team as my rep advised. Very impressed and satisfied with the customer service! Very professional and responsive. I have a niece order the cutest jacket from here that I had to have, great quality! Can't wait to get my order :)”

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Posted 4 years ago

“I ordered 3 bikinis on zaful this May with the express shipping. I didn't have any problem with the timing of shipping since they came before I expected them to come. I will definitely buy again.”

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Posted 4 years ago

“I have ordered from zaful many times. My overall experience has been just fine. I would recommend their store. Shipping was super quick and I was very impressed with the items I received!The Price, Quality and Service all perfect.”

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Posted 4 years ago

“Give it a shot! I really like Zaful! They have super cute and modern bathing suits for a good price! The reviews on the site help you decide what will work best for you. I have a small top and bigger bottom but ordering medium always seems to work out for me, especially since I wear the current cheeky style. Also, they are always having good sales, I got one of my favorite suits for $4 on sale (the green one pictured below)! Plus I just recently found out they offer a little student discount! You'd think they would take a long time to ship but I was really pleasantly surprised considering it would have to cross the ocean to get to me. And most of all they're super cute! Whenever I wear one of their bathing suits I always get complimented!”

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Posted 4 years ago

“I genuinely love Zaful. Yes some of their materials may not be the best, but look at what you are buying from and at what prices. I order in bulk from this website and end up returning maybe one piece from my massive orders. Everything is so easy to handle with them. I'm happily going to stay a long term customer with them because of their amazing prices and customer service.”

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Posted 4 years ago

“Good quality, decent prices, and fashionable. You can find good pieces here”

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Posted 4 years ago

“I ordered a skirt from here and was shipped a smaller size. When I wrote to them, they immediately sent me a size up and a coupon for the mistake. Their clothes are also so affordable and super cute”

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Posted 4 years ago

“Zaful has such is awesome. I love their bathing suits! They are very affordable and their customer service is great. When something didn’t fit I got store credit and got an exchange!”

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Posted 4 years ago

“I literally ordered a ton of clothes on Monday, and everything came by Thursday with free shipping!! This is like amazon status! I can't believe how quick my order came. Unfortunately, I am in the process of returning a few items because they were very large on me (I'm normally a medium but I was swimming in everything I ordered) Size down if you can!”

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Posted 5 years ago

“Great priced clothing and amazing quality and customer service!”

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Posted 5 years ago

“The swimsuit material of the bathing suits I ordered are nice and thick, possibly thicker and softer quality than what you find in big retail stores. The colors of the tie-die suit are vibrant and the underwire seems very strong. The cups on the top of the tie die bikini are a little small. The size L top fits me (I am a size 34C bra) but the bottoms are a little loose, however I will be able to make it work. The braided bikini I bought, also size L fits me very nicely. I wear a size 6 pant. The top has good coverage, and the braids are strong. These will definitely be by favorite bikinis when summertime comes! The service at Zaful is kind and attentive, and my messages were replied to quickly.”

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Posted 5 years ago

“Looking through the sites-shops selling women's clothing, I accidentally found out about a store like Zaful. And I made my first order-it was a Dropped Shoulder Valentine Crop Sweatshirt. My order came quickly and is well Packed in a branded Zaful package. The quality of this jacket I was very pleased! The fabric was very pleasant to the body! Since then, I have already made more than eleven orders for Zaful and was not mistaken in my choice! I mostly ordered women's clothes! Everything is at the highest level! The quality is great! Good support! And great prices! I recommend Zaful!”

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Posted 5 years ago

“Quality price delivery time”

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Posted 5 years ago

“Delivery was quicker than expected, so was the quality of clothing for the price”

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Posted 6 years ago

“Love staying on trend and saving money, shipping takes 1-2 weeks, quality is good for price, just remember to order a size up and you'll be happy!”

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Posted 6 years ago

“I loved all of items I received from Zaful and all items were in good condition and quality. The site has reviews and photos of customers wearing the items so you can see what it looks like before you buy it. The measurements are also very helpful. I love Zaful because they have amazing clothes with the best prices. Excellent site, fast delivery and no taxation.”

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Posted 6 years ago

“Best online store, with affordable prices and great quality. Very easy and great customer service! The prices are good ratio to the product and the product quality is amazing! sizing has been true to the description. over all best experience. they always have some sort of discount code that can be used! great deals all the time! must go check this site out”

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Posted 6 years ago

“Confy sweater and really warm”

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Posted 6 years ago

“I got same items as the pictures. Faster shipping than other online shops. Tracking order is very easy and you get very good quality clothes.”

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Posted 6 years ago

Zaful is rated 1.6 based on 715 reviews