Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.63

2.6 Rating 945 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 945 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

53-54 Long Acre
London
WC2E 9JR

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Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“latest campaign is disgusting there should be close.”

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Posted 5 months ago

“Cheap quality, sell high price, exploit the poor..same old story.”

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Posted 5 months ago

“Awful quality clothes! Avoid cheap cheap cheap material”

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Posted 5 months ago

“Absolute nonsense statement by Zara regarding the shambolic and disgusting pictures of 'The jacket' You have no shame, you supporters of genocide and I will never shop with you ever again!”

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Posted 5 months ago

“Heartless and unethical company”

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Posted 5 months ago

“Disgusted at what I see pathetic and in humane Shame on you !”

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Posted 5 months ago

“Absolutely awful Supporting genocide Will never buy from them again”

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Posted 5 months ago

“Disgraceful behaviour regarding their advertising campaign! No empathy at all”

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Posted 5 months ago

“You’re ethics are appalling, can’t support them”

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Posted 5 months ago

“You hired a designer who promotes Hate and supports genocide.”

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Posted 5 months ago

“I will never shop from you with the values you have. 🇵🇸🇵🇸🇵🇸”

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Posted 5 months ago

“Vile, immoral”

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Posted 5 months ago

““The mockery of genocide in Palestine with your new collect is absolutely vile Will never shop at Zara again Your inhumanity is disgusting” BOYCOTT IMMEDIATELY SHAME ON YOU ZARA 🤬 Bought an outfit I decided to return it after their disgusting photos on social media regarding Palestine. You are supporting killings that are happening in Palestine. I won't be shopping with you ever again. Very bad quality for the price. Many better shops would not recommend Zara at all. Their latest campaign is disgusting”

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Posted 5 months ago

“Free Palestine, don’t want the blood of kids on our hands 🇵🇸🇵🇸🇵🇸🇵🇸”

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Posted 5 months ago

“Unfortunately there moral standards are non existent.”

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Posted 5 months ago

“Not happy with Zara”

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Posted 5 months ago

“I will never ever shop form Zara again for making fun of the dead Palestenian bodies in their advert. Shame on you . Free Free Palestine 🇵🇸❤️”

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Posted 5 months ago

“I was really disgusted with your recent advertisement campaign. You should be ashamed of yourselves.”

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Posted 5 months ago

“You are pure evil to what what you have recently promoted on your website. Do you have any humanity inside you, this is the high level of disgusting way you promoted your brand representing Gaza. You will be humiliated again and again not only humiliated but your brand will be boycotted for ever. We will speak and speak with voicessssssss.”

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Posted 5 months ago

“Rubbish clothes and even worse morals and ethics child murdering lovers hope you business fails and crashes”

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Posted 5 months ago

Zara is rated 2.6 based on 945 reviews