Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.62

2.6 Rating 988 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

53-54 Long Acre
London
WC2E 9JR

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disgusting advertisement mocking innocent lives lost you should be ashamed of yourselves i will be boycotting your stores and getting rid of any items i have purchased from you.”

Helpful Report

Posted 1 year ago

“Supports genocide.”

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Posted 1 year ago

“Your campaign was truely disturbing to see, I don’t understand as humans the death of ANY human gives you satisfaction to the point you make ad campaigns It shouldn’t matter what religion, what power, what group the human comes from, all lives are equal, I’m appalled by the campaign … And it’s bought an end to the Zara clothing I bought for myself and family Shame on you Zara”

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Posted 1 year ago

“Pathetic people”

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Posted 1 year ago

“Absolutely disgusted that you are supporting this genocide in Gaza. Have you no shame no humanity supporting this zionist regime. Never ever again will i shop here again your statement was appalling and your head designer should be sacked and who ever else approved this disgusting campaign. #boycottzara”

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Posted 1 year ago

“Shocked! Horrified! What a sadistic, evil and hate infused advertising campaign. I will NEVER shop at such an immoral, unethical store again. And I will make sure none of my children, family or friends ever step foot in there again.”

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Posted 1 year ago

“Gaslighters! We all know what those 'artistic photographs' on social media were about. Shame on you. Will NEVER shop in Zara again.”

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Posted 1 year ago

“An appalling company which thinks it fine to make mockery of the murdered innocent civilians and kids through their latest campaign.... deffo returning all my purchases and never shopping here again !!”

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Posted 1 year ago

“Very unprofessional and no regards for others.”

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Posted 1 year ago

“I would be withdrawing any further purchases from Zara for their disgusting support for Israel committing genocide acts on Palestinian civilians and for their appalling fashion marketing”

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Posted 1 year ago

“No quality, disgusting customer service !… plus as it do happens they have no value for human beings / children especially and in general they support oppressors ! Can’t say I am surprised about the terrible service”

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Posted 1 year ago

“Worst ad campaigns ever, all clothes look generic. Fail to understand public sentiments or have any integrity and care nothing about their customer base. Will never shop here again”

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Posted 1 year ago

“Unethical company.. Still awaiting: 1) A proper apology for your latest ad campaign which (regardless of when planned) shows that your pre-launch editorial team are either incredibly dim or sought to insult peace-loving people whose hearts cry out for those suffering in Gaza. 2) the dismissal of the creator(s) of this ad campaign which was in terribly bad taste, insensitive and cruel and will lead to loss of respect and revenue from loyal customers.”

Helpful Report

Posted 1 year ago

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Posted 1 year ago

“Zara is despicable and disgusting after its most recent campaign. I will never shop from this retailer ever again. Shame on you Zara! Palestine will be free!!!”

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Posted 1 year ago

“🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸”

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Posted 1 year ago

“I am appalled by the poor quality and overpricing of products”

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Posted 1 year ago

“Extremely appalling advertising campaign against occupied Palestine and their plight ...”

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Posted 1 year ago

“Will never shop there again Your latest campaign was disgusting Did you expect people to continue to shop where innocent suffering are made a mockery of! SHAME ON YOU”

Helpful Report

Posted 1 year ago

“Disgusting, unreasonable, disappointed....”

Helpful Report

Posted 1 year ago

Zara is rated 2.6 based on 988 reviews