Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.63

2.6 Rating 944 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 944 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

53-54 Long Acre
London
WC2E 9JR

Write Your review

Tell us how Zara made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Supports genocide,will never be buying anything from here anymore”

Helpful Report

Posted 5 months ago

““Disgusting, dispicable , evil, sadistic, unprofessional, unethical company, profiteering from atrocities & genocide being committed against the innocent Palestinians, majority of whom are children. I will never buy anything from this company again. You've lost my respect. SHAME ON YOU!!!””

Helpful Report

Posted 5 months ago

“Disgusting, dispicable , evil, sadistic, unprofessional, unethical company, profiteering from atrocities & genocide being committed against the innocent Palestinians, majority of whom are children. I will never buy anything from this company again. You've lost my respect. SHAME ON YOU!!!”

Helpful Report

Posted 5 months ago

“Cheapest quality fabrics at the highest price. Sizing not made to any scale. Unhelful appaling customer service. Avoid at all cost!”

Helpful Report

Posted 5 months ago

“I was absolutely horrified and disgusted to see the ad campaign Zara have just come out with. You clearly support genocide and the killing of innocent children. I really hope you're proud of yourselves. You just lost yourselves ALOT of customers!!!”

Helpful Report

Posted 5 months ago

“The recent advertising campaign was truly disgusting. I'll be going elsewhere, I don't like being reminded of genocide and child killing.”

Helpful Report

Posted 5 months ago

“Will never shop in Zara ever again, cannot believe that you are OK in supporting genocide”

Helpful Report

Posted 5 months ago

“Your blatant non apology for your horrific advert has wiped any preference I had to purchase Zara items”

Helpful Report

Posted 5 months ago

“You know why”

Helpful Report

Posted 5 months ago

“Cold and unfeeling . Especially after the events taking place at Gaza . Baby killers don't need our support”

Helpful Report

Posted 5 months ago

“Disgusting advertising.”

Helpful Report

Posted 5 months ago

“Absolutely horrible horrific inhumane evil despicable ad campaign or dead bodies being carried..Disturbing showing you have a great sickness in your heart! Definitely wont be shopping at Zaras!”

Helpful Report

Posted 5 months ago

“Not an ethical company”

Helpful Report

Posted 5 months ago

“Disgusting advertisement mocking innocent lives lost you should be ashamed of yourselves i will be boycotting your stores and getting rid of any items i have purchased from you.”

Helpful Report

Posted 5 months ago

“Supports genocide.”

Helpful Report

Posted 5 months ago

“Your campaign was truely disturbing to see, I don’t understand as humans the death of ANY human gives you satisfaction to the point you make ad campaigns It shouldn’t matter what religion, what power, what group the human comes from, all lives are equal, I’m appalled by the campaign … And it’s bought an end to the Zara clothing I bought for myself and family Shame on you Zara”

Helpful Report

Posted 5 months ago

“Pathetic people”

Helpful Report

Posted 5 months ago

“Absolutely disgusted that you are supporting this genocide in Gaza. Have you no shame no humanity supporting this zionist regime. Never ever again will i shop here again your statement was appalling and your head designer should be sacked and who ever else approved this disgusting campaign. #boycottzara”

Helpful Report

Posted 5 months ago

“Shocked! Horrified! What a sadistic, evil and hate infused advertising campaign. I will NEVER shop at such an immoral, unethical store again. And I will make sure none of my children, family or friends ever step foot in there again.”

Helpful Report

Posted 5 months ago

“Gaslighters! We all know what those 'artistic photographs' on social media were about. Shame on you. Will NEVER shop in Zara again.”

Helpful Report

Posted 5 months ago

Zara is rated 2.6 based on 944 reviews