Zerbee Reviews

Name: Zerbee
Rating: 4.77

4.8 Rating 6,954 Reviews

96 %

of reviewers recommend Zerbee

4.8

Based on 6,954 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Zerbee 5 star review on 23rd November 2021

Anonymous

Daniel

Zerbee 5 star review on 23rd February 2021

Zerbee 5 star review on 2nd December 2020

Guest

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cannot adjust height of product”

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Posted 3 years ago

“Last order was a mess! I ordered a case of Double A legal size paper. What I received were loose, partially opened reams in a box?”

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Posted 3 years ago

“I had six return item oki ribbons. My customers wrote about not original products. I had negative reviews.”

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Posted 3 years ago

“First time placing an order with you. You charged me for it and never shipped it. I did receive a refund”

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Posted 4 years ago

“I have tried to log onto your website several times in the past few weeks without success. I just get a blank page. Would appreciate help with this issue.”

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Posted 4 years ago

“Received the wrong item after talking with a Zerbee employee before making the purchase. They are refusing to refund my money or exchange the item. Do not order from this company.”

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Posted 4 years ago

“Order not received after several attempts to check on it. Wanted the order last week for a special occasion, very disappointed!”

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Posted 4 years ago

“Customer service has been excellent in working with me but this is my 3rd try on not getting a smashed up desk Last delivery was so banged up it came all duck taped up. Seems to me the company is losing a lot of money from people who don’t know how to work a forklift”

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Posted 4 years ago

“Please, refund back my money ASAP. I have returned the wrong product when it was deliveried.”

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Posted 4 years ago

“I ordered 409 refills in September and still have not received them. I called last month and was told they would be shipped. I called the number today and no one answered.”

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Posted 4 years ago

“BOXES ARRIVED BUSTED AND MISSING PC. WHEN ASKED FOR REPLASEMENT JUST GOT 2 BOXES INSTEAD OF 20”

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Posted 4 years ago

“My order was delivered unpackaged and damaged. At my request, another item was delivered to replace the initial order. That too was in the same condition as the first. A refund given for the order.”

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Posted 7 years ago

“I have been trying to return a paper shredder that does not perform as advertised. When I receive a reply from this comany regarding my return request its rude and gives me no guidance as to hiw to proceed wuth my return. My last reply said we are obviously not open on weekends we get back to you. That was 5 days ago.”

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Posted 8 years ago

“My product was not delivered on time, 2 of my 4 packages were lost and at least 2 of the 4 chairs I ordered were not the correct model, not even close. I will not use this company for my future purchases.”

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Posted 6 years ago

“Called to have items returned was told I would get an email but never did.”

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Posted 8 years ago

“I ordered 15 boxes of Nabisco 100 calorie Chips Ahoy packets (6 per box). They arrived about 10 days after I ordered, around Sept 8. Half of the boxes had a "sell by" date of Aug 15 and the other half Aug 29. In other words, your supplier sent me $*** worth of expired product. Needless to say, I will not be doing business with either one of you again.”

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Posted 7 years ago

“I was very disappointed in the service we received of two time clocks ordered. I realize the clocks were backordered by the vendor but we never received notice of what was going on, and that would have been nice.”

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Posted 6 years ago

“Very cheap quality. Unimpressed.”

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Posted 8 years ago

“When I spoke with the representative (***) on the phone on Wednesday 3/14/18 to order some boards, I expressed to him the urgency in getting them and explained to him that I needed them for a presentation to my management team. I explained I was ordering one and once I received it and evaluated it, I would order more and it was my understanding when we got off the phone that I would receive the boards that Friday. The following Monday morning when I contacted *** due to the fact I had not received the board he said he would check on it. I didn't heard anything back until Tuesday when I received an email the board had shipped and I finally received it Thursday afternoon 3/22/18. \n\nI feel this was handled very sloppy and unprofessional, *** this could have been a huge account for your company but due to the mishandling of one product I have seen I can't depend on your service so we will not be placing any further orders.”

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Posted 7 years ago

“Ordered incorrect planner filler, binder and sleeve for 2017. Zerbee would not take return due to item being time sensitive. (Beginning of October 2016) Also, Zerbee does not offer return shipping service so that in order to return an item I am forced to pay full shipping rates rather than Zerbee sending me a return label with shipping at their corporate discount rate deducted from my refunds.”

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Posted 8 years ago

Zerbee is rated 4.8 based on 6,954 reviews