“I ordered several boxes of BYD face masks because of the advertised sale price, however. I received AMERISHIELD face masks (a different brand). I am disappointed with their false advertising.”
“I had a great experience with your customer service representative, Fred. He agreed there was a problem and reordered my order for me. He was great. Now I have to see if the package arrives this time.
Thank you!”
“Wonderful customer service!!! Ordered an office desk. They called ahead to give a 2 hour window. They delivered on time and right into the office. Super easy!!! I would not hesitate to shop there again .”
“Customer service was excellent! Delivery was fast and items were packaged securely. Prices were reasonable and I will definitely order the trend educational flash cards again, considering the price won’t go up.”
“I ordered a 4-pack of gallon jugs of Glass Plus. After about a week I had not received my order, so I checked the tracking. UPS reported the package was damaged and returned it to the shipper. After a couple of days, nothing had happened. I emailed Zerbee customer service, who replied they would resend the order. Again, I waited a few days, but nothing happened, I emailed again. Zerbee apologized, re-processed the order, and I finally received a new shipping notice. When I finally received the order (almost 3 weeks after the original order), the gallon jugs had been wrapped in a plastic bag inside a cardboard box. The bag had a powder in it (laundry detergent?) that was all over the Glass Plus jugs. The jugs were filled unevenly, one significantly less than the others. ( I tried to include photos with this review but it only accepts text).
I will not purchase from Zerbee again.”
“Items are at an extremely low cost compared to other establishments. Also, items were shipped very quickly. Items were brand new and in original packaging from the manufacturer. Very happy with the purchase.”
“My contact with customer service was very good, questions answered, item ordered and done. Fred (I think that's his name) was friendly and efficient.”
