Zerbee Reviews

Name: Zerbee
Rating: 4.77

4.8 Rating 6,912 Reviews

96 %

of reviewers recommend Zerbee

4.8

Based on 6,912 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Zerbee 5 star review on 23rd November 2021

Anonymous

Daniel

Zerbee 5 star review on 23rd February 2021

Zerbee 5 star review on 2nd December 2020

Guest

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still haven't received it.”

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Posted 1 month ago

“Please check my order. I never received my order for Brother yellow ink cartridge. Thank you.”

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Posted 3 months ago

I am sorry we missed your review. Its always best to to contact us directly by phone or email (info@zerbee.com). We will get you refunded ASAP.

Posted 3 months ago

“Ordered 6 pack of bleach and package was delivered damaged and missing product. Sent messages to company and they said they would reship order but never have received it. Unacceptable service follow up”

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Posted 5 months ago

“I HAVE NOT RECIEVED MY PRODUCT UPS SAID IT WAS SMASHED AND LEAKING THAT THEY THROUGH THE PACKAGE IN GARBAGE THEY SAID THEY WAS GONNA NOTIFY YOU I WANT A REPLACEMENT OR MY MONEY REFUNDED”

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Posted 5 months ago

I am very sorry that the order was damaged in shipping. Will reship that out right away.

Posted 5 months ago

“When my package arrived and I opened it, I was stunned to see how much of the purchase price I paid for the package which was $19.99 for such a small piece of leather. I wouldn’t recommend the purchase of this product! 👎🏾”

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Posted 6 months ago

“I had ordered a printer on September 20, 2023 today is 10/9/2023 I’m still waiting on the delivering my bank account was charged on the September 20th.”

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Posted 6 months ago

“Rolls were just thrown in the box. About 20% of rolls were without cover, squished and dirty. I was truly appalled Won’t but again”

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Posted 6 months ago

“I did not receive what I ordered and sent a couple if email requesting to get what I ordered and no response.”

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Posted 6 months ago

“Do not order a desk from this company! You'll never receive it. Terrible company that somehow has great customer service. Twice my desk just happened to be damaged in transit. And there is no useful tracking information for consumers. I had to email them for updates. They could've told me sooner that my desk was damaged in transit (twice, I tried having them reship a new one but that got damaged too) but instead, they wait until delivery day to tell me. Nothing was ever delivered to me. The ONLY good thing about them is that they answer emails very quickly and have issued my refund quickly. Too bad I needed this desk for my new office. Now I have nothing to use until I find a replacement.”

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Posted 11 months ago

“I paid for my product and never received it !!!!”

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Posted 11 months ago

“I ordered 2 times from this website first time I got a fake delivery tracking and waited for a week nothing delivered I had to call and they send me my item in 2 weeks , second order I ordered 2 items received only one item and I had to call again in order for me to get my second item that I paid for it upfront so unprofessional”

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Posted 1 year ago

“I hope to change my rating at some point but I have been asked to review my order when I have not received my order yet. Sorry, but every time I feel pressured to leave a review like this, I cannot help but leave a very poor one. PLEASE SEND ME MY ORDER OR GIVE ME BACK MY MONEY!!!”

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Posted 1 year ago

“ordered ROAST chicken ramen and was sent chicken flavored, was reimbursed, then was advertised to by this company for ROAST chicken Ramen, ordered it, and again it was regular hicken flavor”

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Posted 1 year ago

“DROP THE 8.77 CHARGE, COSTING YOU ORDERS OTHER VENDORS DO NOT CHARGE PROCESSING FEE”

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Posted 1 year ago

“I sent an email to Zerbee stating the issue below and never got a reply back or the items that were missing. Won't be buying from you again. I only received 1 piece in an envelope of the Deodorizer Air freshener that I order from you for $26.70. I received the mops but not the fresheners refill items #FRSRC30CBL. What's the status of the refills?”

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Posted 1 year ago

Looks like your email ending up in our SPAM folder. Sorry about that. Our tracking showed that it delivered on Dec 2. Regardless I have opened a ticket with our Customer Manager and we get you taken care of asap.

Posted 1 year ago

“ABISMAL SERVICE. I placed an order **and paid for** paper on 9/17/22. I receive an email on 9/20/22 indicating that "your order is on its way". When I called them last month, they said the paper was out of stock but would be sent as soon as possible. As of today 11/16/22 it has not been shipped. Absolutely NO follow-up from Zerbee UNTIL I contacted them in October, and no contact since that call. So they have now had our money for 2 months, and I still have no paper.”

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Posted 1 year ago

Hello, I show that your order was delivered on 9/22/2022 at 12:29 PM signed for by Gina. 10 Reams HAM103168. Could you please confirm that you received this order?

Posted 1 year ago

“Received wrong item , company would not exchange. Will never them again. Yea”

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Posted 1 year ago

“Still, my product was not delivered yet.”

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Posted 1 year ago

“Ordered product 7/6/22, have never received product nor any communication from seller”

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Posted 1 year ago

“Product was damaged in transit. UPS said that Zerbee.com was notified and would contact us. That only did we never receive contact, but when we reached out to them they had no idea of the damage. On the phone we were transferred to someone who was supposedly going to help. They did not answer and we had to leave a voicemail. We did not receive a call back. Now Zerbee has our money and we have no product. We had to order this specific chemical for a commercial job, and this causes major issues for our companies reputation and relationship with our contacts. This is the last time we will use this company.”

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Posted 1 year ago

Zerbee is rated 4.8 based on 6,912 reviews