Zerbee Reviews

Name: Zerbee
Rating: 4.77

4.8 Rating 6,912 Reviews

96 %

of reviewers recommend Zerbee

4.8

Based on 6,912 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Zerbee 5 star review on 23rd November 2021

Anonymous

Daniel

Zerbee 5 star review on 23rd February 2021

Zerbee 5 star review on 2nd December 2020

Guest

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“idid not like the product because the ad is misleading. I pay the shipping and now I have to pay the return. If you guarantee what you sell, it must be free return.”

Helpful Report

Posted 4 years ago

“Product was never shipped! I had to call after a week of nine shipment to fix this issue and the customer service rep had attitude. Once product came it was damaged. Since it was already over a week late and I desperately needed what I ordered (boxes to ship my ebay items) I didnt bother to return. Overall a poor first experience with Zerbee.”

Helpful Report

Posted 4 years ago

“I don't have my order yet. Still waiting. Usually Zerbee is excellent.”

Helpful Report

Posted 4 years ago

“customer service was annoyed with me when i simply wrote to ask for arrival date.\n\ndelivery service did not call one hour prior delivery as promised.\n\nwill not buy from these folks again”

Helpful Report

Posted 4 years ago

“I own a gopher pole before about 12 years.i recently bought 2 and not good !!!I gave 1 to my best friend,1st time used it one of the buttons came off.i was like maybe he was a little rough with it ?not the case at all!!I use mind and I lost the ring tip on the first use.not happy”

Helpful Report

Posted 4 years ago

“Don't bother contacting me again. I am no longer your customer. I ordered batteries. The batteries were packaged 12 to a box from the manufacturer. I ordered 3 boxes of 9 volt batteries. That's 36 individual batteries. Because there was no negative fill in the box, only the boxes of batteries, the 36 batteries broke out from their manufacturer's boxes and were all loose. I depend on the manufacturer's boxes. But I was greatly disappointed. Howe could someone be so irresponsible when packing my product? I called customer service to explain the issue. The representative couldn't be less caring. Zerbee has failed on 2 fronts and for those reasons I will NEVER be back. I will never recommend your company. Oh, and another thing, the batteries were old. The expiration dates on the batteries were only 2 years away. The manufacturer says their products have a 7 year expiration from manufacture. This purchase was a big mistake for me. I won't be back!”

Helpful Report

Posted 5 years ago

“Please stop these emails”

Helpful Report

Posted 5 years ago

“Shipping needs a makeover. The item I received was thrown in a box with no packing material and 1 strip of packing tape held the outside box together. The box was crushed when I received it. The product was gouged in the plastic, must have been used and sold as new. Would not purchase again from this company.”

Helpful Report

Posted 5 years ago

“I ordered the wrong item. I called the customer service to return it and she acted like I was an idiot and treated me rude. \nI was disappointed with their return policy and her attitude.”

Helpful Report

Posted 5 years ago

“I recently order 20 packs of Sparco coin wrappers. I found that 7 cases were defective. I asked for a return for refund and was instead given a 7 pack replacement. Apparently from the same lot of product as 6 of those were defective. I've taken my purchase of wrappers elsewhere. Replacing bad product with bad product helps nobody.”

Helpful Report

Posted 5 years ago

“You continue to neglect sending packing lists with our orders. This has been an ongoing problem with Zerbee. Omission of this paperwork creates inspection problems with our Receiving Dept. We would appreciate this being addressed and resolved.”

Helpful Report

Posted 5 years ago

“Terrible, never got it downloaded, still have not received my money back”

Helpful Report

Posted 5 years ago

“Customer service \n I need help but she is not helpful \n She lied to me\n”

Helpful Report

Posted 5 years ago

“\nWe're still waiting for the products.\nMy wife has a Housekeeping business. \nShe wants to try this product. \nShe used one of your products by the same name just a different color and she loves it.\nIf delivery will be an issue, she will no longer purchase. She does use it a lot.\nShe will be a frequent customer. \n\n\nSent from Yahoo Mail on Android”

Helpful Report

Posted 5 years ago

“My product was not delivered on time, 2 of my 4 packages were lost and at least 2 of the 4 chairs I ordered were not the correct model, not even close. I will not use this company for my future purchases.”

Helpful Report

Posted 5 years ago

“I was very disappointed in the service we received of two time clocks ordered. I realize the clocks were backordered by the vendor but we never received notice of what was going on, and that would have been nice.”

Helpful Report

Posted 5 years ago

“have not received my order yet!”

Helpful Report

Posted 5 years ago

“The product arrived *** We are still waiting on a replacement. Our experience has been a very negative one.”

Helpful Report

Posted 5 years ago

“Product was incorrect. Because of this, I contacted customer service to get items fixed immediately and they were extremely rude! Will not purchase from Zerbee again. I am still waiting on my refund as well.”

Helpful Report

Posted 5 years ago

“not competitive in pricing\n”

Helpful Report

Posted 5 years ago

Zerbee is rated 4.8 based on 6,912 reviews