Zerbee Reviews

Name: Zerbee
Rating: 4.77

4.8 Rating 6,912 Reviews

96 %

of reviewers recommend Zerbee

4.8

Based on 6,912 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Zerbee 5 star review on 23rd November 2021

Anonymous

Daniel

Zerbee 5 star review on 23rd February 2021

Zerbee 5 star review on 2nd December 2020

Guest

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we have had multiple items in several orders that have take about two weeks to ship. you should let your customers know when this will happen. so they can be prepared!”

Helpful Report

Posted 7 years ago

“It wasn't anyone in particular. I messed up and accidentally ordered the wrong thing. I'll make sure that I review and make a better decision about return policies. Your company would not take it back.”

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Posted 8 years ago

“My problem was with the product itself. It did not do what it was advertised to do. I do not appreciate the misrepresentation of the product. I had to return the product. You claim I will get a full refund, hopefully that is true. However, I am at a loss with the cost of the return to you, and that I really don't appreciate. Thank you.”

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Posted 8 years ago

“The packing tape was listed as "heavy duty." It is, in fact, less than paper thin. Poor quality that is useless because it sticks to itself before it can even be applied to the box.”

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Posted 8 years ago

“The customer service person was fine although I had to call twice before anyone contacted me. Also I was never updated as to when the item was shipped, when it was to b delivered or a tracking number. It's fine to take my money but the rest was poor.”

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Posted 8 years ago

“I did not get a ship date. I called and some of my stuff shipped but not all at once. Then there was no exact date or week that my other products would be shipped. I then receive an email after the call. Now I have to call again to see when my other products are going to be shipped. I have a schedule and deadlines and this does NOT help. Poor Logistics and poor management. This is the last time I purchase from this company.”

Helpful Report

Posted 9 years ago

Zerbee is rated 4.8 based on 6,912 reviews