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Zerbee Reviews

4.8 Rating 6,954 Reviews
96 %
of reviewers recommend Zerbee
4.8
Based on 6,954 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Zerbee 1 star review on 16th May 2022
Anonymous
Zerbee 5 star review on 23rd November 2021
Anonymous
Zerbee 5 star review on 6th April 2021
Daniel​
Zerbee 5 star review on 6th April 2021
Daniel​
Zerbee 5 star review on 23rd February 2021
Zerbee 5 star review on 2nd December 2020
Guest​
Anonymous
Anonymous  // 01/01/2019
Service was good, but price per item was the same price I paid for a pack of 4 of the same item, by the same mfr, when in Tampa, florida 3 years ago at a supermarket (retail).\n\nThere I paid $1.99 for a pack of 4 paper plate holders, and this recent order I paid $24 for a pack of 12...would think they would be cheaper wholesale direct from the mfr....???...
Helpful Report
Posted 11 years ago
Service was good, but price per item was the same price I paid for a pack of 4 of the same item, by the same mfr, when in Tampa, florida 3 years ago at a supermarket (retail).\n\nThere I paid $1.99 for a pack of 4 paper plate holders, and this recent order I paid $24 for a pack of 12...would think they would be cheaper wholesale direct from the mfr....???...
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Posted 11 years ago
thanks
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Posted 12 years ago
I had ordered the wrong item and didn't realize until it arrived. Asking for a return was promptly handled and I will shop Zerbee again.
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Posted 12 years ago
I would have given them 5 stars, but I feel their distributors should provide them with higher quality images of the products they are selling. To no fault of theirs really, I ordered the wrong thing, the good part was I was easily able to find the return request button, got a response in 24 hours and they not only got everything to me right away, they suggested which products I was looking for based off our conversation and what my budget was. I am very impressed with the customer service, the company just needs to update their product images...
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Posted 10 years ago
Great price on the batteries I ordered. Lowest price I've seen on the internet. The packing/shipping was a bit shoddy. The 9V batteries had fallen out of their boxes and were rattling loose inside the shipping box. No damage, just a little more work unpacking and storing them.
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Posted 6 years ago
Finding the item is most difficult - the products are what they are. But hitting the right "key" word in your search is the challenge.\n\nThis is not unique to Zerbee either.
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Posted 10 years ago
The prices are good and the delivery time is good.
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Posted 10 years ago
I ordered filing folders online and my order was split into 2 shipments. I received one shipment the following day, however the second shipment never arrived. I contacted customer service and they sent another shipment which was delivered the next business day. In all it was a pleasant and easy expereince. I will use your services again.
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Posted 9 years ago
Zerbee was very efficient at fulfilling my large order. Items were sent from multiple warehouses the next very day. My only difficulty was trying to make a correction to my order a few minutes after I had placed it. They were not able to apply the fix until all the items had already shipped.
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Posted 10 years ago
VERY DISAPPOINTED that you no longer carry our HP toner supplies. That is a terrible blow to my office supplies budget. \n\nIt would have been nice to have had a little bit of a head's up so I could have stocked up. Or at least not to have had the rude surprise that not only were they no longer available, they were also stripped from my favorites list, so i don't even have all the item nu,bers any more.
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Posted 7 years ago
We placed a small order to try you out. All products were what we expected, no substitutions...which we had been kind of expecting because of the huge pricing disparity between you and the 'other guys' . All in all, our initial order was received promptly, in good condition and at the prices quoted. We *will* be ordering again!
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Posted 11 years ago
I am very happy with Zerbee. I DO check pricing constantly. And when there is something available at a lower price for the exact same item, I will ask for the same price to be honored at Zerbee. I have never been refused. The Customer Service people have changed my shopping cart, and emailed me to say they had done so. Can't get much better than that...the product I want at the price I want to pat and communication, too! Also, the site is user-friendly and easy .
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Posted 10 years ago
The only 'complaint' I have is regarding my most recent order of multiple boxes of legal file folders. When received, some of the boxes were so busted up I had to tape them to keep the contents inside. Luckily, only a few of the folders were bent. I would still recommend Zerbee to others - you have great prices.
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Posted 10 years ago
Everything I received was packages well and nothing damaged.\nAlso, of good quality and the price was comparable.
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Posted 9 years ago
took a little longer to ship than I thought but it arrived in good condition
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Posted 11 years ago
Not caring for shipping cost adding to final cost. Almost canceled order to purchase locally. But overall good experience.
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Posted 9 years ago
Packaging. Better packaging will ensure that items are delivered in good conditions. It appears that merchandise if just being thrown in the box and shipped. soft boxes are usually crushed in transit (ex.pens)
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Posted 12 years ago
Great services
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Posted 8 years ago
I was very pleased to find these pencils at such a great price. All other places I looked were much higher and I have to find the best value I can on a limited budget.
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Posted 11 years ago
Zerbee is rated 4.8 based on 6,954 reviews