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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Zero star option not available. Still awaiting payment. Not happy. Didn’t honour payment on most expensive sale price.
Helpful Report
Posted 2 years ago
The online part setting up the trade was fine and the lockbox drop-off was OK. But I haven't received confirmation that my boxes were picked up and I haven't received any money for the 2 trades. So your review request is premature or your system is poor. Would appreciate some reassurance that the trades will in fact be completed, as this was my first time using Ziffit and so far this is not good.
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Posted 2 years ago
terrible for communications i have written many emails with my problem and nobody will reply about it .i have stopped trading with you until i get a reply i have about 20000 books to sell so cmon and sort it please.i need to know the answer to my problem
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Posted 2 years ago
Books were collected 19 days ago. Dispute many emails I still haven’t received payment. Had another email this morning from Sean, he couldn’t bring himself to apologise or offer an explanation, just said to wait another 3 to 5 days. Disappointing customer service, I would not recommend
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Posted 2 years ago
its been a really good experience. Thank you.
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Posted 2 years ago
Not received any money from trade.
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Posted 2 years ago
Just don't let you down. Very efficient
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Posted 2 years ago
Ref - 6919219 I sent ziffit each and every DVD in this order! They have emailed me to say not received accept for ONE! THAT IS A BLATANT LIE! They received each and every one of my DVD’s. They quoted me £9.50 - but only paid me £0.45p! They are extremely dishonest! They should never be allowed to trade!
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Posted 2 years ago
An easy reliable service providing decent prices
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Posted 2 years ago
I put my books in a locker on the 24th November 2022. Ziffit acknowledged receipt. I waited for cheque to arrive. I contacted Ziffit Customer Services on the 11.12.2002 and received a response on the 12.12.2002 that it would be sent to Finance Department. Contacted them again on 22.12.2002 and received a response it would be past to Finance Department. So 5 weeks after Ziffit received my books I am still waiting for cheque.
Helpful Report
Posted 2 years ago
I always receive good prices for my books, cds and dvds. It is really useful that my boxes are collected from home as I work during the day. Payment is normally prompt but sometimes there can be a slight delay. I normally re-scan my items a couple of weeks later and find that Ziffit will then accept them. Not all items. Would recommend to friends and family. Can I suggest that we are offered more bonuses for items say every 2-3 weeks.
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Posted 2 years ago
Have used this service for a few years now, they are quite good but the price offered for some books is very low considering the quality of the books. Then some books are rejected for some strange reasons, even missing from the box so be prepared for this.
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Posted 2 years ago
Easy to use, quick and efficient, the in-post service works well. Can be time consuming as a fair few cds are not wanted and of course the prices are low but generally better than other sites.
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Posted 2 years ago
I always receive a better price for my books, DVDs and cds than other similar sites. I fund raise for a musical theatre group based in Eastleigh, Spot on Productions so prompt payment is always a priority. Highly recommended.
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Posted 2 years ago
BEEN SELLING TO ZIFFIT 2/3 YEARS NOW ANY SMALL,PROBLEMS QUICKLY SORTED GOOD PAYERS
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Posted 2 years ago
Easy to use. The cheque payment comes quickly. Ziffit is a very good service to use overall.
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Posted 2 years ago
Works well for me. Fast payment.
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Posted 2 years ago
Always good collections. And inPost for smaller drop-offs works well. No problems except it's a bit annoying to be offered 8p as a base offer. I think you should make, say, 20p the lowest. Also, when my computer updates, the offer is lost so I put things back in and often the price has reduced or is rejected. Maybe that's my problem with my computer. But generally fair and reasonable and prompt payments. A good, honest company, I feel, And of course, you don't have to accept the offer. Will continue to use when clearing out.
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Posted 2 years ago
Very easy and prompt service
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Posted 2 years ago
The whole process is so simple from start to finish. I love the fact that I didn't even need to leave my home during the whole time. The courier came on the day I had been told, was very friendly and then in a few days, the money was in my bank account. All very slick and easy.
Helpful Report
Posted 2 years ago
Ziffit is rated 4.0 based on 1,616 reviews