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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Bar coded the books and read the instructions which were clear to understand printed off the label and delivered books to the collection point. No problem.
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Posted 2 years ago
Reliable speedy service to recycle your unwanted media, recommend!
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Posted 2 years ago
Easy collection of package and quick settlement on receipt
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Posted 2 years ago
Order number 6897231. Due for collection by DPD a week ago. Now 13th december and still no sign of it being collected. Poor service.
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Posted 2 years ago
Parcel sent to you (picked up by free courier but not yet recorded as received by you. As I've said in the past, some prices are on the low side but payment is normally promptish.
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Posted 2 years ago
Sent email with 15 per cent extra as not used for while. Did order for our small local charity got to end after six hours hardly any items excepted 50 odd from 2000 plus. Code not excepted in box. Wrote direct told extra 15 per cent can not be added after order done. Not happy would not recommended this firm now. Courier did not t run up as arranged had to rebook at again sad used for many years but gone downhill
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Posted 2 years ago
Cannot trust rejections. I only send books in reasonable condition.
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Posted 2 years ago
Dealing with Ziffit was easy and quick. There were some problems with the parcel pick up though which downgraded the score to 4. Payment was quick too once the goods had been examined.
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Posted 2 years ago
Where is my cheque? I received an email dated 30th November that it was on its way. Still waiting.
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Posted 2 years ago
Trading was easy, the courier collected my items and payment was made very quickly
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Posted 2 years ago
Brilliant!!!! Simple process and the payment was in my account before I had time to think about it Would highly recommend!
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Posted 2 years ago
Simple to do, just enter the ISBN code and either bought or not and price, then pack up safely in cardboard box (saved when visiting supermarket staff unpacking and loading shelves) print label and choose day for DPD collection. I did prefer when our local Morrisons Daily was my drop-off as it was an easy walk up the village and no waiting in for collection-but that is a minor problem.
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Posted 2 years ago
Ziffit great websites for selling books. I’ve used this few times. Easy process and secure.
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Posted 2 years ago
The Ziffit website and process of adding items and checking out was fine. The problems were that (a) the estimate of my parcel weight meant I couldn't drop it off anywhere but had to have it collected by DPD so had to set a day aside for this and then (b) the DPD driver didn't arrive but put on the app that they had called and been told there was nothing to collect. I ended up having to take the parcel to the nearest depot myself. A waste of my time.
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Posted 2 years ago
Very good service from start to finish including prompt payment. What else do you need.
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Posted 2 years ago
NO PROBLEMS REALLY, BUT YOU ASKED ME TO COMPLETE THIS REVIEW BEFORE YOU HAD RECEIVED MY PARCEL. BIT DAFT, REALLY.
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Posted 2 years ago
East drop off, quick payment
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Posted 2 years ago
I sent Ziffit 13 books. They claim they received 1. I complained to them that this was ridiculous and they told me they would look into it and I would be paid. This didn’t happen.
Ziffit 1 star review on 7th December 2022
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Posted 2 years ago
Good collection and payment
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Posted 2 years ago
Simple procedures. Inpost collection very convenient for me. A pity that so many good books (about 90%)were rejected before reaching the £5 minimum trade value.
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Posted 2 years ago
Ziffit is rated 4.0 based on 1,616 reviews