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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
3 boxes were collected. 3 boxes were received by your depot, according to tracking information. I have only been paid for the contents of 2 boxes. The books in the third box were, allegedly, not received. They just happened to add up to nearly half the value of the deal. You have no helpline so I could not discuss this. I wrote 2 emails. I received 2 replies, both of which ignored the fact that I queried the value. Instead they were about the payment date, which I was not concerned about. No more deals with Ziffit for me!
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Posted 2 years ago
Takes a long time to get payment. Alot of my books were rejected due to condition but they were fine. You get pennies. Hard to communicate with you and you barely take any books. Its a shame because I have thousands of books I need to get rid of.
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Posted 2 years ago
Courier collection was very easy.
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Posted 2 years ago
Easy to use, mailing is straightforward, payment prompt and (so far anyway!) fair. I just wish they'd take more of my stuff! Would recommend.
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Posted 2 years ago
Quick, easy to use and fast payment times.
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Posted 2 years ago
works so easy ,scan , boxup , driver collects , get paid ,how easy it that ,now done over 200 trades from my charity shop works well every time
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Posted 2 years ago
the way system works is very good I have mentioned before could round up payment to next pound
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Posted 2 years ago
Easy and straight forward with collection from house when promised. VG
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Posted 2 years ago
I love using Ziffit its so easy to use and a very quick service.
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Posted 2 years ago
Very poor. I posted items last week and they havent yet started processing. Them. These were sent by Yodel not mail , so the strike wouldn't affect them. .
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Posted 2 years ago
Not happy 3 times contact to pick up after no show 4 th time fingers crossed.
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Posted 2 years ago
Quick, easy and efficient.
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Posted 2 years ago
Use Ziffit to clear books that I have read so I don`t have loads laying around, never achieve what I paid for them but it makes up a little on costs. Packaging and post mainly free so no hassle, just wish they would pay more,oh well. Would expect that any book dealer must be livid as all books posted from Ziffit undercut their prices and therefore forces them to lower costs, guess thats great for us buyers but not so for the book trade. The seconhand book trade should have been more generous then the door would not have been left open for the on-line trade.
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Posted 2 years ago
App works well for scanning and speeds up the process considerably compared to having to type in the ISBN numbers. Package was picked up at the specified time and payment made in a reasonable time. Trade prices are often low for good quality books but better than throwing them away and you can trade by monetary value or number of books so it is more likely that you will be able to get a trade.
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Posted 2 years ago
Package was collected very quickly
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Posted 2 years ago
Very easy to use and very efficient, a joy to trade!
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Posted 2 years ago
Very clear and reliable app makes the scanning of items very easy. Initially had problems with lazy couriers (DPD) who repeatedly failed to pick up but that seems to be sorted now - I use a different day for collection so go figure. At the moment they are picking up at the arranged date and time. Tried other sites, and indeed use I do use "Magpie" but they only offer peanuts so to get £5 worth of trade you need a lot of items and these weigh a ton. "We buy books" was a dead loss and has been sacked off so I would heartily recommend Ziffit.
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Posted 2 years ago
well sorted now that the Inpost lockers and their availability is on-line so i can check if it is full up or not thus avoiding wasted journey : so sustainable and groovy!
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Posted 2 years ago
It's vary convenient with the pick ups but sometimes DPD doesn't collect the orders.
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Posted 2 years ago
It’s so easy to use!
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Posted 2 years ago
Ziffit is rated 4.0 based on 1,616 reviews