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Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“NO PROBLEMS REALLY, BUT YOU ASKED ME TO COMPLETE THIS REVIEW BEFORE YOU HAD RECEIVED MY PARCEL. BIT DAFT, REALLY.”
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Posted 3 years ago
“East drop off, quick payment”
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Posted 3 years ago
“I sent Ziffit 13 books. They claim they received 1. I complained to them that this was ridiculous and they told me they would look into it and I would be paid. This didn’t happen.”
Ziffit 1 star review on 7th December 2022
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Posted 3 years ago
“Good collection and payment”
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Posted 3 years ago
“Simple procedures. Inpost collection very convenient for me. A pity that so many good books (about 90%)were rejected before reaching the £5 minimum trade value.”
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Posted 3 years ago
“3 boxes were collected. 3 boxes were received by your depot, according to tracking information. I have only been paid for the contents of 2 boxes. The books in the third box were, allegedly, not received. They just happened to add up to nearly half the value of the deal. You have no helpline so I could not discuss this. I wrote 2 emails. I received 2 replies, both of which ignored the fact that I queried the value. Instead they were about the payment date, which I was not concerned about. No more deals with Ziffit for me!”
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Posted 3 years ago
“Takes a long time to get payment. Alot of my books were rejected due to condition but they were fine. You get pennies. Hard to communicate with you and you barely take any books. Its a shame because I have thousands of books I need to get rid of.”
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Posted 3 years ago
“Courier collection was very easy.”
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Posted 3 years ago
“Easy to use, mailing is straightforward, payment prompt and (so far anyway!) fair. I just wish they'd take more of my stuff! Would recommend.”
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Posted 3 years ago
“Quick, easy to use and fast payment times.”
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Posted 3 years ago
“works so easy ,scan , boxup , driver collects , get paid ,how easy it that ,now done over 200 trades from my charity shop works well every time”
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Posted 3 years ago
“the way system works is very good I have mentioned before could round up payment to next pound”
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Posted 3 years ago
“Easy and straight forward with collection from house when promised. VG”
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Posted 3 years ago
“I love using Ziffit its so easy to use and a very quick service.”
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Posted 3 years ago
“Very poor. I posted items last week and they havent yet started processing. Them. These were sent by Yodel not mail , so the strike wouldn't affect them. .”
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Posted 3 years ago
“Not happy 3 times contact to pick up after no show 4 th time fingers crossed.”
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Posted 3 years ago
“Quick, easy and efficient.”
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Posted 3 years ago
“Use Ziffit to clear books that I have read so I don`t have loads laying around, never achieve what I paid for them but it makes up a little on costs. Packaging and post mainly free so no hassle, just wish they would pay more,oh well. Would expect that any book dealer must be livid as all books posted from Ziffit undercut their prices and therefore forces them to lower costs, guess thats great for us buyers but not so for the book trade. The seconhand book trade should have been more generous then the door would not have been left open for the on-line trade.”
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Posted 3 years ago
“App works well for scanning and speeds up the process considerably compared to having to type in the ISBN numbers. Package was picked up at the specified time and payment made in a reasonable time. Trade prices are often low for good quality books but better than throwing them away and you can trade by monetary value or number of books so it is more likely that you will be able to get a trade.”
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Posted 3 years ago
“Package was collected very quickly”
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Posted 3 years ago
Ziffit is rated 4.0 based on 1,621 reviews