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Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“Easy to use. The cheque payment comes quickly. Ziffit is a very good service to use overall.”
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Posted 3 years ago
“Works well for me. Fast payment.”
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Posted 3 years ago
“Always good collections. And inPost for smaller drop-offs works well. No problems except it's a bit annoying to be offered 8p as a base offer. I think you should make, say, 20p the lowest. Also, when my computer updates, the offer is lost so I put things back in and often the price has reduced or is rejected. Maybe that's my problem with my computer. But generally fair and reasonable and prompt payments. A good, honest company, I feel, And of course, you don't have to accept the offer. Will continue to use when clearing out.”
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Posted 3 years ago
“Very easy and prompt service”
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Posted 3 years ago
“The whole process is so simple from start to finish. I love the fact that I didn't even need to leave my home during the whole time. The courier came on the day I had been told, was very friendly and then in a few days, the money was in my bank account. All very slick and easy.”
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Posted 3 years ago
“Payments are speedy (tend to come in bunches) App does NOT speak to the website. I use the app to find a possible price and then have to key it in to the webform.”
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Posted 3 years ago
“Very easy to use system. Trade was quick and money received promptly .”
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Posted 3 years ago
“Very fair prices when compared to other similar services. The introduction of InPost as a drop-off point is useful although I've never had problems with DPD collections either up to now. Payment could be a little quicker perhaps. Some issues with valid ISBNs not being recognised (Penguin Books in particular for some reason). Customer service is usually pretty quick to respond and queries regarding books "not received" are largely resolved quickly. Overall I would recommend Ziffit.”
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Posted 3 years ago
“I did not originally receive the funds I was quoted but after calling them they gave me the full amount as originally quoted. Most of my books were like new condition and I should not have had to call to have this corrected. I also had to call for the same thing the last time I submitted an order, and it was rectified.”
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Posted 3 years ago
“Low prices how can you offer 0.08p for a book. Why do you have to go to the end to see last item listed ?”
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Posted 3 years ago
“Always good service, and fair prices paid.”
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Posted 3 years ago
“Great service, best payment for pre-loved books, would recommend A+++”
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Posted 3 years ago
“The app is easy to use. Good prices paid for books.”
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Posted 3 years ago
“Collection on time with pleasant friendly driver”
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Posted 3 years ago
“Disappointed that when you received my items, you said two were missing. This has happened before with you. I always check the items I place in the box(es), they were sent each time. Someone your end obviously sees they're valuable and takes them for themselves whilst stating they were never received.”
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Posted 3 years ago
“Definitely the best Company for buying Books Dvd's and Cd's . Courier pick up service works well Payments could be a bit quicker”
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Posted 3 years ago
“Easy and prompt”
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Posted 3 years ago
“My Ziffit trade have not been collected as scheduled by your courier, which is disappointing. The scanning of the books went well.”
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Posted 3 years ago
“I sent my parcel to ziffit using InPost which I don't like for 3 reasons: 1. They lost my last parcel 2. the InPost boxes are positioned so that my phone won't pick up the QR code and it's hard to see the screen. 3. I had a big heavy box and the top locker opened meaning that I had to ask a passerby to help me lift it high enough. Also this request for a review was received before my parcel had been received by Ziffit! The only reason that I gave it 3 stars and not 1 is that I've used Ziffit before and they were 5 stars.”
Ziffit 3 star review on 17th December 2022 Ziffit 3 star review on 17th December 2022
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Posted 3 years ago
“Very fast payment, easy to use”
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Posted 3 years ago
Ziffit is rated 4.0 based on 1,621 reviews