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Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“My box of books sent to Ziffit has been stuck in a Yodel warehouse for six days. No communication from anyone.”
Helpful Report
Posted 3 years ago
“A reliable service and easy to use. I like the new drop off service Inpost as I can drop off my box at my local Sainsbury.”
Helpful Report
Posted 3 years ago
“Traded before always by cheque as I do not trust giving out bank details. There was no cheque option this time, and the money has been paid into my bank account less than a week after I sent the parcel. Well done”
Helpful Report
Posted 3 years ago
“New-style cheques are eliminating the zero on the end of the digit field eg £4.50 becomes £4.5* Please sort this thanks”
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Posted 3 years ago
“Website is easy to use and prices are reasonable.”
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Posted 3 years ago
“book missing no there was not check again”
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Posted 3 years ago
“Excellent service and simple to use.”
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Posted 3 years ago
“Ziffit has been a great way to raise some funds for my charity - easy to scan, pack and send off, and funds come through quickly. Shame that some are rejected but I keep them for a book stall.”
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Posted 3 years ago
“As an avid reader, usually of second-hand books, it's a great help to get a litle bit back to help with future purchases. The website is easy to use, postage is free and the only disappointment is when a book is sometimes rejected. If you want to donate to charity you can do that too. What's not to like?!”
Helpful Report
Posted 3 years ago
“Ok service. My only issue is that you give a price for the items on checkout and then when they’re sorted you sometimes get a different price. There is no explanation what has happened to the other items or why they were refused.”
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Posted 3 years ago
“The app is really easy to use! And I love being able to recycle my books so that others can enjoy them. I had a problem recently when I couldn't complete the trade - the technical support was good (although a tad slow) and the customer service team were great! I have never had any problems before and will continue to use Ziffit!!”
Helpful Report
Posted 3 years ago
“I was very disappointed that some of the books I sent to Ziffit were not accepted. I thought the condition was good so was surprised to hear this. So many of the books have such a small value that it hardly seems worth the effort of organising this. I think I will give them to charity next time.”
Helpful Report
Posted 3 years ago
“Problem free trade. Great to have additional bonus payment via Inpost too. Good communication once received by Ziffit.”
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Posted 3 years ago
“HI There I have traded with your company before. it was simpler this time i found it very complex. when i tried to get help it was not possible to speak to human to get this answers, it took me nearly half day . which could have been done in few minutes, technology is not for everyone. you need relised there people who are not so familiar with new technology also there books ,i have with no bar code, ??”
Helpful Report
Posted 3 years ago
“As always, simple system to check the books, I make sure i get suitable boxes from shops as they are being unpacked, formerly I took the box to local shop for collection, but as my nearest collect it is 10 miles away this time I used Dpd collection which came on time.”
Helpful Report
Posted 3 years ago
“Straightforward to get prices and process trade. Payment received quickly after arrival with Ziffit.”
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Posted 3 years ago
“EASY PROCESS BUT RATHER LOW PRICES OFFERED”
Helpful Report
Posted 3 years ago
“Collection and payment were very well done. Only issue is the removal of items after they were accepted (I.e at ‘checkout’. Still a very useful service.”
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Posted 3 years ago
“Prompted payment”
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Posted 3 years ago
“Raised money and recycled my books”
Helpful Report
Posted 3 years ago
Ziffit is rated 4.0 based on 1,621 reviews