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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
First class set as usual good prices paid quick payment usually take a week from sending easy drop off using Inpost. Highly recommend
Helpful Report
Posted 2 years ago
The whole service is declining in quality. Scanning is lengthy and frequently stalls / stops. When come to Trade a whole tranche are removed "as sold before" - they were NOT. Shame as Ziffit was so good but recent "new releases" of their app have just ade things worse.
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Posted 2 years ago
Easy to use and I really liked the bonus !!
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Posted 2 years ago
Ziffit is easy to use, always great to find out the price you give for donated books - helps me to raise money for my charity. Collection works well and is easy and very pleased to get the funds quickly.
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Posted 2 years ago
Very satisfied with the service. I got good prices for my items.
Helpful Report
Posted 2 years ago
We sell unsold books from our charity Whilst they don't take everything it is a useful way of getting rid of unwanted stock Since they have started using the inpost system the carrier part of the system is vastly improved
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Posted 2 years ago
Since Ziffit started using INPOST, trades seem to take even longer to reach them, meaning that it is ages before you actually get paid. I'm being asked to review my "most recent trade" and according to Inpost tracking the box has been sat at the Inpost sorting office for best part of 6 days. Very disappointing partnership really as it lets us, the loyal customers, down.
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Posted 2 years ago
I really like ziffit, they give a fair price and it’s much better to have the option of a minimum of £5 OR 10 items. Other companies don’t offer this. The only problem is using Inpost, it’s proving impossible to get to the lockers when a large locker is available for my box of books. So I won’t be using that option in the future.
Helpful Report
Posted 2 years ago
Quick collection from courier, sorted and payment received in only a few days.
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Posted 2 years ago
Easy to use phone app to scan barcode. Shame there is no way to accept books without barcodes... I have many, in great condition, charity shops/local supermarket are flooded with books n CDs and not wanting any more :( ziffit don't pay much... But WofBooks appear to sell online for very little more than postage costs :)))...
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Posted 2 years ago
Simple, efficient service.
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Posted 2 years ago
I have dropped off an order 6795718 at an in post drop off a week ago and as far as I can see nothing has happened. Compared to music magpie you are extremely slow
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Posted 2 years ago
Excellent service.
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Posted 2 years ago
So easy to use, very straight forward
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Posted 2 years ago
Straightforward to use, payments arrive quickly.
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Posted 2 years ago
The process was easy from start to finish. It’s so convenient now that I can drop my trade ins at an inpost locker. It didn’t take long till Ziffit contacted me to tell me my money was in the bank either 😊
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Posted 2 years ago
Very easy to use the site, fair prices, brilliant pick-up service with DPD, quick payment, and can always get fast and personal answers from the admin team - I'd recommend Ziffit to anyone.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
So easy to use, simply found an old box put the books in and wrote the number on the outside of the box, then took it to the nearest posting location and put it in the relevant locker and a few days later the money was in my account.
Helpful Report
Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Easy to list all my books, used in-post for the first time which worked well. Money came quickly from Ziffit. Will certainly use again.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Easy to use .
Helpful Report
Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Ziffit is rated 4.0 based on 1,616 reviews