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Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“The process was easy from start to finish. Itโ€™s so convenient now that I can drop my trade ins at an inpost locker. It didnโ€™t take long till Ziffit contacted me to tell me my money was in the bank either ๐Ÿ˜Š”
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Posted 3 years ago
“Very easy to use the site, fair prices, brilliant pick-up service with DPD, quick payment, and can always get fast and personal answers from the admin team - I'd recommend Ziffit to anyone.”
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
“So easy to use, simply found an old box put the books in and wrote the number on the outside of the box, then took it to the nearest posting location and put it in the relevant locker and a few days later the money was in my account.”
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
“Easy to list all my books, used in-post for the first time which worked well. Money came quickly from Ziffit. Will certainly use again.”
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
“Easy to use .”
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
“Very easy to use”
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
“they dont take alot of things i ended up giving away”
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Posted 3 years ago
Hello, Our Ziffit algorithm is designed so that we accept items that have the most chance of finding your stuff a new home and being enjoyed and loved by somebody else. Thanks, Ziffit.com
Posted 3 years ago
“Takes approx a week from dropping off books in INPOST locker to having my trade checked and approved for payment, in another week it will hopefully be in my bank account. Easy enough to trade but not a very big payback for the amount of quality books I sold. Good if you are planning to move home perhaps and need to declutter”
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
“App is so easy to use. Prices offer are fair with courier collections & quick payment. What could be better!!!”
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
“Well if I could have the money owed to me I would be happy”
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Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
“Great company fair and honest”
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
“I'm satisfied with the service that Ziffit provides - it's nice and straight forward. I'm not quite so impressed with InPost, the service here seems to vary from great to awful and everything in between. I don't know how this can be remedied. I'll happily recommend Ziffit, but not so sure about InPost, I'm afraid.”
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
“Trading with Ziffit is always so easy. Items are priced competitively and they accept more items than most other similar companies. The link between the customer and the courier service is also very good. First class in all aspects. ๐Ÿ‘”
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
“My last 2 trades I have had large numbers of books โ€œnot sentโ€. I pack straight into the box and they were well sealed. Yes customer services promptly sent me the money when I asked but having asked twice I am reluctant to use this service as it looks like I am pulling a scam!! I do house clearance so regular books so a shame. But 16 missing items last time that just fell Out of the box in transit. How does that happen? You need to make it clearer that books need to be pristine. Vintage books are rarely like that and although you accept then they get rejected unless they look like new.”
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Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
“Everything went very smooth and the transaction was as promised.”
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
“Not impressed with the latest way of parcel collection ... I'm still waiting to know when my parcel will be collected”
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Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
“Simple to use and great de clutter solution.”
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Posted 3 years ago
Thanks for your review!
Posted 3 years ago
“Service is great until you have a problem. Customer service response to emails is slow...and ๐Ÿ˜ž”
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Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
“I hve used ziffit many times, but on this and previous occasion I had quite a few items refused. On one this time it was due to "pages being dirty". well I really don't remember that and due to the vintage of the bok I would not expect them to be pristine. I always do a visual check and wouldn't submit them if I didn't hink anyone woul refrain from buying it on visual inspection. Thsi wa particualalry annoying as it was te most "valuable" sell in those that i had submitted”
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Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
“Still waiting for my postal label”
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Posted 3 years ago
Hello, please email support@ziffit.com and they will be able to assist. Thanks, Ziffit
Posted 3 years ago
Ziffit is rated 4.0 based on 1,621 reviews