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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Sent 2 books in with them claiming there was missing items on one of the books therefore they are not paying out. The book was in brand new condition and the packet in the back had not been opened. I asked what specifically was missing and they can not say. I would not trust the service again.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 3 years ago
Excellent way to sell unwanted books. Well organised for collection by courier, and payment arrives on time. Have used quite a few times now.
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Posted 3 years ago
Thanks for your review Ziffit.com
Posted 3 years ago
Prices are usually the best on the market. Delivery is simple. Any problems sorted efficiently.
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Posted 4 years ago
Thanks for your review Ziffit.com
Posted 3 years ago
They marked 8 cd's as 'Expired",which means that I will not get paid for them,in trade no 5050219.Most of these were as new,bought new from Amazon,not liked, so sold to Ziffit.Feel as if I have been cheated out of these,my wife and I both counted and checked them into the parcel before despatch,so I know for sure that they were in the parcel.I have been a customer of Ziffit for years,both as a buyer and seller,but will never use them again.What they made out of those items,they will lose many times over,as I will never use them again.Totally dishonest!!
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
Never received money for the books I sent in.
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
really easy to use, collection from home, prompt payment, any queries quickly answered and resolved. Highly recommend.
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Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
Just ask for label for your trade very easy at collect plus 😊
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Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
They give you a about a third of what they promise they will pay for your goods. Very dishonest.
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Posted 4 years ago
Ziffit has always been a good site, although the courier service has not always been up to scratch e.g. my last two parcels were collected together but only one arrived! However Ziffit did credit me with the value of the package that did not arrive, so honour was satisfied. I would certainly recommend them
Helpful Report
Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
Terrible - don't use. I spent several hours scanning hundreds of items and entering ISBN numbers and then saved the trade because I wanted to add more items later. When I wanted to complete the trade two days later my saved trade had disappeared. I was not notified by the app that my saved trade would not be saved for more than a few hours and customer service were unable to help. I'm not spending hours on scanning items again and will donate the items to charity instead.
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWs along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
Efficient service - easy to use
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
The books were dispatched to Ziffit from my local collection point. I was able to track delivery and was notified when the cheque was on the way. Very simple transaction thank you. I have recommended Ziffit to several of my friends.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Still waiting for payment. Not impressed at all.
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWs along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
One item refused but customer service could not tell me why. Only gave a vague answer. Very disappointed.
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWs along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
Great service. Instant value for your items and quick, straightforward collection. Money received promptly with no fuss.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Definitely recommend Ziffit. Really easy website to use and friendly to email. Just list items on the website quick and easy, then select pick up day for courier. Plenty of options to book a pick-up slot. Free service, friendly couriers too. Processed items really fast and paid straight to paypal. Great service! Have used more than once and really impressed.
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
I would echo a previous review. An efficient service, but price for virtually new hardback was way too low.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
A very efficient service, but the prices offered are so low, even for hardbacks in excellent condition.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Ziffit was easy to use, and its good to get cash for the things you no longer need.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
It all happened as advised on the website.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Ziffit is rated 4.0 based on 1,616 reviews