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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
It is easy but it would be better if you accepted a higher percentage of the stuff.
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
I had three books that did not have isbn printed in them. I googled isbn along with the title, author and publishing date, and got the isbn. I then typed these in to your system, and the match came out. When I sent them to you, you initially described them as "awaiting scan". Fair enough, these might well take longer to process than books with the isbn printed inside. However, they were then all rejected, because they did not have isbns printed in them. Why? You could google them, same as I did. The books were as I described them. Instead, you sat on them for a week, with no intention of paying for them.
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWs along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
The method of checking out values of items is simple and once the trade was done the pick up of these was quick. £45 offered on deal. However i then get an email saying a couple of items were damaged and I know for sure one (a box set) was perfect when it left me. Could poss have been damaged in transit but no proof provided although I requested it. Just a curt reply from customer services. Curiously this was the item with the biggest value so price reduced by £5. Payment received after a few days was actually £29 ?? No explanation but emailed them. No reply as yet. has now put me off dealing with them. Would rather give the stuff to charity. Not overly pleased.
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWs along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
Easy and swift shipping with money paid straight to bank account.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Very easy to use - does what it says on the can - highly recommended - collection & delivery have been prompt & efficient
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Sent books then fought with PayPal to get my money. Send checks directly. Don't hide behind third parties that further reduce the money.
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Posted 4 years ago
Entering the details for the items I was selling was easy and from then on things got better. I was able to leave my list for 24 hours or so whilst I checked for other items and, once my decision was made Ziffit took care of things. I was extremely impressed with the ease of arrangements and the courier service was great - and exceptionally happy to receive a small bonus to the amount I earned. I have other books to sell and wouldn't think of going anywhere else with them.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Easy to follow instructions, well organised collection methods and fast payment .
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Really helpful customer service whenever I have a question or issue they repond quickly. I have received all my payments and I am so glad that all these books are hopfully finding a new home.
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
I read all the quality requirements before sending in my book. However, I received an email that the book did not meet the quality standards and I was not going to get any money and they were going to dispose of my book! My book was in good condition. What a waste.
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWs along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
Best price paid,free delivery , money paid into my account.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Thoroughly professional company- Excellent communication at every stage. Easy to use- a great way to offload superfluous books and CDs etc.
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Avoid they agreed to take an item you post it the same day and it has expired when it gets to their facility
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWs along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
Good service on collection, how long does it take for the payment to be received once you collect the books?
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Customer service employees took time to look into a problem with my last orders, found the problem and paid me for those books. I appreciate the time they took to look into the problem.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Fantastic service. Easy way to have a good clear out and earn some money at the same time.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
I have traded twice with Ziffit and will do so again. They take care of everything, the pick up courier is free and they pay what they quote promptly after they receive the parcels.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
ZIFFIT are awesome! Super easy and efficient system. Thanks
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Quick easy process
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Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
Easy to use , keep you updated well. Convenient drop off for parcel
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Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
Ziffit is rated 4.0 based on 1,616 reviews