Login
Start Free Trial Are you a business? Click Here

Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
Visit Website

Write Your review

Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Very good service,but,prices a bit low.
Helpful Report
Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
On the whole I am happy with the service.
Helpful Report
Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
It provided a vehicle to dispose of my books I no longerneeded and which may help others
Helpful Report
Posted 4 years ago
Hello, Thanks for your review. Ziffit.com
Posted 4 years ago
getting values is really easy asis arranging collection. The process from collection to payment is very slow as it can take 3-4 days from collection to them receiving, then another day or so to verify. On my last sale I was very disappointed that some items were rejected (typically the higher valued items) despite the fact that they were in near perfect condition whilst some lower value items which I felt were in poorer condition were happily accepted
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, Ziffit
Posted 4 years ago
Really pleased, none of my books were rejected, which has happened with other sites.
Helpful Report
Posted 4 years ago
Hello, Thanks for your review. Ziffit.com
Posted 4 years ago
Prefer to take to shop but wasn't given the option. Had to wait in all day as collection was at 4pm
Helpful Report
Posted 4 years ago
Hello, thanks for trading with us. For the drop off service, your trade will need to be under 5kgs. We lowered this during the pandemic to ensure more people can use our service without having to go out during lockdown(s). This will remain for the time being. Thanks, Ziffit.com
Posted 4 years ago
Easy to use. Efficiency collection service. My books were boxed, collected, received and checked and the cheque sent, all within a week.
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
It’s easy to use and practical, although they pay very little and take quite a bit to process orders, many times losing items and not paying for them unless you claim for them. Not as straight forward as they make it seem.
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
The collection service is very useful because I was selling books that would be too heavy to take to a drop off shop. Using the website to make a trade is easy and the response times are good.
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
There are few seemingly faultless services and Ziffit is one of them. Swift, convenient, really helpful and ethically sound as a pound. I cannot see me ever not using Ziffit and also mentioning the service to my friends and fellow readers. I have only recently found them but already made quite a few transactions. So far so very good.
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
I used Ziffit for the first time last week. It was a brilliant experience all the way through. I was excited to learn how much I would receive for each book. It was all very easy from scanning to receiving my money. I look forward to using Ziffit again.
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Everything went as planned but although I agreed the prices , I thought most of them should have been higher.
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Great app, easy to use.
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Good service easy to use you don't get a massive amount but then you don't have to pay to post them as the collection service is free. The payment is made quite quickly it is very efficient.
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Ziffit does exactly what it says it does! It's quick, efficientand easy to use. Payment prompt and straight into your bank. Excellent!
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
I just wanted to say how good this customer service is. I have sent various emails and they were responded to very quickly. And all my emails were responded to. I am very pleased with your customer service and all my issues were resolved instantly. Thank you very much.
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
It’s so easy to do and a good way of getting some cash for all your books you are not going to read again.Courier picks up your box and sit back and wait for your cash.Not everything sells first time but wait awhile and they may be accepted then.
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
I submitted an almost new book, hardback and only read by myself. Some dog eared corners no doubt but nothing else wrong. It was rejected. I was very disappointed and cannot believe the decision was correct and would not use ziffit again although I had previously had good experiences
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
Have used Ziffit to sell books several times, am really surprised to read some comments on the review pages where some sellers have experienced problems. From a personal perspective I have never had problems. Everything seems so straight forward from start to finish. Great that package is collected from your home. OK,so some items do not sell for much, but what else would you do with your books. Perhaps sell via E-bay, but then that means packaging your books, traipsing to the Post Office, so not so convenient.
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
I was alright on the first go now your company just blinks at me . I have sent emails about this but no help is given, Music Magpie is the same I cannot I repeat cannot print barcodes or QR's on my printer
Helpful Report
Posted 4 years ago
Ziffit is rated 4.0 based on 1,616 reviews