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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Very efficient
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Easy to use, love that Ziffit post labels to you for free, so you can send off your books etc. I have used Ziffit many times before to declutter and make a few extra quid
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Great customer service. The website is easy to use. Ziffit give very good prices for your books, etc. Delivery is simple and payment is quick.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Sell your items privately. Do not use this company. They quote you for items that have no issues then you receive a reduced quote after they carry out their checks. Never again!!!
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, Ziffit
Posted 4 years ago
Very prompt service, and convenient to drop boxes off at Collect + points. Sometimes books are not accepted and the reason is stated as “rejected”, but it would be good to know a bit more info as to why for future reference and I do not send anything of too poor quality. Otherwise, a really good service and I wouldn’t hesitate to recommend.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Had a bit of a problem to start with with logging in, which was probably might fault! Takes time to find books or CDs that are acceptable but having said that it has helped me to clear up - will continue to use them and continue clearing up
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Good systems to scan books and get a price Transaction overall easy Would be helpful if easier to stop and download courier labels One of our first sales was due to be picked up by courier at home. Sadly this meant staying in all day for 2 days. Would prefer to have drop off choices or a narrow appointment time for courier pick up For now I prefer drop off options, but on that occasion not allowed Rest processes for our sales went smoothly
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Easy and quick to use. Like the collection straight from the door
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Easy book scanning, problems with payment, both ziffit and PayPal don't know where my money is. I clicked the link to claim my payment and the page won't work, called PayPal, they said they cannot see it on their end and asked me to ask for a transaction id, emailed ziffit and they told me to call PayPal. Not happy
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, Ziffit
Posted 4 years ago
I sorted my books, and you wanted some of them, and we completed the transaction easily. I still have some books but you don't need them at this time, a bit disappointing on that.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Easy to use website, convenient drop off points and home collection for heavier boxes. Prompt payment for books.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Completely transparent and straightforward. Will use again.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Easy to use the site Able to keep coming back with the odd book before sealing the deal Shop nearby for delivery Better offers than other site !
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Easy to use, clear process, get instant prices, able to support my favourite charities
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Very easy to use site. Efficient pick up arranged and no costs involved. Money paid very quickly into your bank. The choice to pay the proceeds to a charity is really good.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Easy to use website, convenient drop off points and home collection for heavier boxes. Prompt payment for books.
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Straight forward, easy to do, didn't have to wait too long before my money was in my account. Thanks.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Really easy to use and very quick service, although they did not want many of the books I had to offer. Only disappointment was I did not know why one of my books was rejected, it would be helpful if they could make a comment.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Easy to use and efficient service as always. Quick payout without any hassle.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Website functionality is limited, saving a partial trade for completion later doesn't work. I didn't try the mobile app. It took 3 attempts to get a courier to collect due to a problem at Ziffit's end, customer service attitude was poor. Prices are low and payment is much slower than they claim. I probably wouldn't bother again.
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
Ziffit is rated 4.0 based on 1,616 reviews