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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Brilliant, easy to use service.
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Very quick and efficient when I sold my books. Have used Ziffit numerous times now and never been disappointed.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Very good. I managed to get a good price for books and DVDs I did not want. Money transfer was quick. Mike
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Posted 4 years ago
Hi, thanks for your review. Ziffit.com
Posted 4 years ago
It was useful to sell some CDs/DVDs that I no longer wanted but surprised that so many were refused plus, one that was accepted, was THEN refused and there was no return.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
easy and quick to use, price given instantly, payment received the same day as they receive you items in their warehouse. free to send, Have used several times - recommended
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Easy to use without app. Efficient system and paid promptly. Pickup excellent. Time consuming, with all entering online then packing. Moneywise you get a very small fraction of what you spent originally, or what the books are sold on for. However if you need the money it beats other disposal methods.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Used Ziffit for over two years now. They pay competitive prices and they will let you sell duplicates of books, whereas other places won’t. They keep you updated and pay the money promptly. Overall, a great experience.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Have given you excellent review in the past. However because of the pandemic and not wishing to go to bank with a cheque decided to have money sent to Paypal. Big mistake as there has first of all been a discrepancy on two of the payments and there is no sign of the third payment. Not your fault by the way.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Prices are good and their collection service is the easiest and best possible.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Ziffit offers good prices for what you want to sell.You do the trade have your trade collected and you get your money pretty quick.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Really easy website to use. Collection date to suit you. Money soon in account.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
I have used Ziffit a lot. Recently I had a box of books collected which was very efficient. The prices paid compare very favourably with other sites and are often higher.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Really easy to use for helping clear your bookshelves, especially with the app to read the book barcodes. The prices are ok, and the monies raised can be sent easily to a bank account or used to sponsor someone for charity. Ziffit can also arrange for a courier to collect the box of books. All nice and easy.
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Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Customer service is excellent. Prices are good and collect from door or dropping off to a local pickup is excellent. Using the site on my computer, the Trade doesn’t save and it used to.
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Posted 4 years ago
Hello, Thanks for your review. There is a blue save for later button above the green complete trade button on the website. Thanks, Ziffit.com
Posted 4 years ago
Never had a problem with this company!
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Posted 4 years ago
Hello, Thanks for your review Ziffit.com
Posted 4 years ago
Very easy! Used the App and scanned items. Popped them in two boxes, wrote the customer ref on the box then left them out for collection - they confirmed the day, then on the morning of collection gave me the time of collection. So easy! Notified me when it was being checked then when the payment was made to PayPal. Only took a couple of days. Excellent!
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Posted 4 years ago
Hello, thanks for your review :) Ziffit.com
Posted 4 years ago
Quick and easy
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Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
Courier didn't show up, and Ziffit haven't respond to my email asking what to do next. All in all, a complete waste of time and effort, avoid like the plague.
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Posted 4 years ago
Over 50 trades, 49 were brilliant to acceptable it all depends on your grading of the books. Good enough to keep on trading. However, one trade the books were picked up by the wrong courier and there seems to be no way of settling the blame. All 3 boxes clearly marked as to address and courier. Am £70 out of pocket and as the courier did not leave a receipt it seems I can do nothing more. If you want to trade with them please be aware.
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Posted 4 years ago
Hello, thank you for your review. We always do our best to locate incorrectly collected parcels should they occur, however, we do ask all customers to ensure they only hand over Ziffit parcels for collection for our courier to avoid a lengthy process of locating the misdelivered parcel and ensuring it goes back to DPD to be forwarded on or redelivered back to the customer. Thanks, Ziffit.com
Posted 4 years ago
I have 2 boxes still waiting to be collected from yesterday . First time I have used Ziffit . No one collected they are still here now and I have had no response to my email contacting Ziffit last night . Their email assures collection if failed will be rearranged directly . Still waiting
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Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
Ziffit is rated 4.0 based on 1,616 reviews