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Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“I just wanted to say how good this customer service is. I have sent various emails and they were responded to very quickly. And all my emails were responded to. I am very pleased with your customer service and all my issues were resolved instantly. Thank you very much.”
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Posted 5 years ago
Hello, thanks for your review. Ziffit.com
Posted 5 years ago
“It’s so easy to do and a good way of getting some cash for all your books you are not going to read again.Courier picks up your box and sit back and wait for your cash.Not everything sells first time but wait awhile and they may be accepted then.”
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Posted 5 years ago
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Posted 5 years ago
“I submitted an almost new book, hardback and only read by myself. Some dog eared corners no doubt but nothing else wrong. It was rejected. I was very disappointed and cannot believe the decision was correct and would not use ziffit again although I had previously had good experiences”
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Posted 5 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 5 years ago
“Have used Ziffit to sell books several times, am really surprised to read some comments on the review pages where some sellers have experienced problems. From a personal perspective I have never had problems. Everything seems so straight forward from start to finish. Great that package is collected from your home. OK,so some items do not sell for much, but what else would you do with your books. Perhaps sell via E-bay, but then that means packaging your books, traipsing to the Post Office, so not so convenient.”
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Posted 5 years ago
Hello, thanks for your review. Ziffit.com
Posted 5 years ago
“I was alright on the first go now your company just blinks at me . I have sent emails about this but no help is given, Music Magpie is the same I cannot I repeat cannot print barcodes or QR's on my printer”
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Posted 5 years ago
“so easy to use, cash in account within days, have used a few times and will continue to do so quite simply, they do what they say”
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Posted 5 years ago
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Posted 5 years ago
“Extremely easy process. Have sent three boxes of books now and have received the promised price every time.”
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Posted 5 years ago
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Posted 5 years ago
“They make it so easy to feel less guilty about getting rid of stuff. The amount you get isn’t massive but it’s so easy”
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Posted 5 years ago
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Posted 5 years ago
“Giving new life to old books”
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Posted 5 years ago
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Posted 5 years ago
“Scam - quoted a price and then arbitrarily decided they were "unable to accept" perfectly good items (some brand new!) - and the best part, not only will they not pay the money they promised me, they are just going to throw away my perfectly good items that someone could have made use of, or I could have sold on eBay for more than they were offering. This is at best a breach of contract and at worst, theft. Have contacted them but unsurprisingly they have chosen to just ignore my complaint. Won't be using them again and would suggest to anyone considering using this company that you put your unwanted items on eBay instead - this con isn't worth the risk.”
Helpful Report
Posted 5 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 5 years ago
“Rubbish!! I followed the instructions for a pick up today of 2 boxes of books. I left the boxes in the most prominent place possible and labelled using thick BIG lettering infront of our gate ...visible to the whole world!!! but obviously not the the Ziffit courier. Can I contact them...of course not!! How obvious do you have to make it!!”
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Posted 5 years ago
Hello, Thank you for your review, we are sorry to hear about the issue with the third-party courier service, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 5 years ago
“Quick, efficient and some of the best online prices I’ve found.”
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Posted 5 years ago
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Posted 5 years ago
“Perfect! Not a problem with collection or payment Can recommend Thank you”
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Posted 5 years ago
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Posted 5 years ago
“Third time trading with Ziffit (selling books and DVD's) and the same simple straight forward experience. Send exactly what you have traded, in good condition and there has never been a quibble with payment. Like the way Ziffit offer to buy a wider range of items than other organisations offering a similar service.”
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Posted 5 years ago
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Posted 5 years ago
“Very helpful with any questions I had”
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Posted 5 years ago
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Posted 5 years ago
“Where is my money, Ziffit?!? I scanned my books the price of the lot came to £17.26. But I only received £6?!? Where is the rest of my money? Wrote to you a few times, used live chat where in was promised that the issue will be resolved ASAP which was over a month ago?!? STOP IGNORING ME AND PAY ME MY MONEY!!!!!”
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Posted 5 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 5 years ago
“Very pleased with the service and turn around time. This is a good place to offload unwanted books, CDs and DVDs. though still a lot of titles I'm surprised go unwanted. But hey ...”
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Posted 5 years ago
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Posted 5 years ago
“I like Ziffit and haven't had any problems. However I wish that it were possible to send older books that don't have an ISBN but are still valuable and wanted.”
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Posted 5 years ago
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Posted 5 years ago
“Great customer service, quick payment and fair price. Excellent overall.”
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Posted 5 years ago
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Posted 5 years ago
“The thought of other people reading my books rather than just casting them aside pleases me and I then buy other people's books from World of Books. Perfect circle. Ziffit is so easy to do and collection is ace. Fantastic idea and Company. Well done everyone.”
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Posted 5 years ago
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Posted 5 years ago
Ziffit is rated 4.0 based on 1,621 reviews