Login
Start Free Trial Are you a business? Click Here

Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
Visit Website

Write Your review

Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Very efficient service with quick response to my email enquiry
Helpful Report
Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
Trades 4618941 & 4628479. It took 2, yes two failed attempts for a DPL driver to prompt me to complain and get the parcels picked up the THIRD time of asking, as I was not present when they collected. This was all under CCTV surveillance! (They did not even come to my door the first two times). However, after taking my parcels and NOT leaving any acknowledgement of doing so the third time, I thought my parcels may have been nicked. Two days later I have 2 emails from Ziffit to say my money will be in my bank account within 5 days. Which it was. YOUR ADMINISTRATION IS POOR! to say the least. I am considering my position in using you again unless u can assure me this will not happen again! A rather disgruntled gentleman C Reed.
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
Easy to use and efficient pick-up service. Prompt payment. It would be useful to know why 1 book was rejected.
Helpful Report
Posted 4 years ago
Hello, thanks for your review. Ziffit.com
Posted 4 years ago
Complete false advertising of their services. Shambolic - four times in a row my collection failed because their courier didn't come, so my books still haven't been sent (and there's no other way) and I obviously haven't been paid. This is ludicrous. For the other books I returned via Collect+ Ziffit decided that they'd only accept half so I got paid less than promised and I came get my books back they claim. This service is extremely unreliable and vicious, complete waste of time and books. I am very disappointed.
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as TRUSTPILOT along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 4 years ago
Efficent. Good service.
Helpful Report
Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
Ziffit is easy to use I enter my books IBAN number Book collection is easy, I’ve used both collection from home and drop off at collect plus and both went smoothly, Before you know it the moneys in your account
Helpful Report
Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
I had traded successfully with Ziffit on three previous occasions and was paid promptly on receipt of my books and DVDs. The fourth time, the parcel was collected by DPD on the correct day and I heard nothing more until I got a reminder from Ziffit a couple of weeks later asking if I had forgotten to send my stuff. I got in touch and gave them the details of the collection and they immediately said they would send me the agreed price for my stuff and cancel the order as it could not be traced. I haven't yet received the cheque from them, but am confident it will arrive in the next few days. I am impressed with the way they handled the situation and feel confident to use them again.
Helpful Report
Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
Courier on time very efficient - cheque received within days
Helpful Report
Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
Ziffit is brill - great customer service and always flexible with requests / changes. Reasonable prices offered and easy to send
Helpful Report
Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
Easy process to use and like the free postage. Parcel drop off convenient and payments received in good time.
Helpful Report
Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
Clear instructions for getting prices for items and for packaging and delivering to collection point or selecting collection date. Reasons for rejecting items not clear, particularly odd when after awaiting scan for several days, item was rejected.
Helpful Report
Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
A very straightforward, painless procedure to sell unwanted books. My printer was out of order so therefore couldn’t print out the address label at home. Within a couple of days Ziffit sent me a label through the post. I had an email in less than a week to say that my books had been checked and that payment would arrive in my bank account very promptly. Excellent service- many thanks!
Helpful Report
Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
Two of my books had "expired" so Ziffit were not going to pay the agreed amount. I emailed them to ask why. There had been a mix up at their end so I was paid separately for them. Thank you Ziffit.
Helpful Report
Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
Great service. Easy to use. Free delivery brilliant.
Helpful Report
Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
Brilliant easy to use excellent collection service and fast payment .its now my new hobby .two little tips - complete yr trade ASAP as the market changes quickly and only sell in tip top condition - understandable as books are for resale . Five star service best in the business.
Helpful Report
Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
Fast, easy service
Helpful Report
Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
transaction action went like clockwork, well pleased Thanks
Helpful Report
Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
Your website is easy to use. You take items with older ISBN numbers. You pay quickly and often more than others. You are a pleasure to trade with. Thank you.
Helpful Report
Posted 4 years ago
Hello, thanks for your review Ziffit.com
Posted 4 years ago
You make more offers than other similar sites. Disappointing though that there are no weekend offers or discount codes. You're making enough money out of our books - it's time you gave something back!
Helpful Report
Posted 4 years ago
Hello, thanks for your review. We will pass your comments onto the marketing team regarding promotional codes. Ziffit.com
Posted 4 years ago
At first when I started using Ziffit it worked fine. Paid out on mosdt of books accepted but over the last few months out of 20 plus books scanned only about 3 accepted which dod not add up to the amount or number your company accepts per order. Then when adding or trying to add a further order the books originally accepted were rejected. Very disappointed.
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, Ziffit
Posted 4 years ago
Ziffit is rated 4.0 based on 1,616 reviews