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Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“I have used Ziffit several times to sell my books. Ziffit is very reliable, I have never had any problems. The Ziffit website is very easy to navigate - from putting book details in to the book collection. The box of books is collected from my home on the date I've selected. Overall, a very good, reliable service & I will definitely recommend.”
Helpful Report
Posted 3 years ago
“The collection was good Prices are fairly low so need to make up quite a lot to get a box Not much range of books”
Helpful Report
Posted 3 years ago
“No courier pick up AGAIN another waste of my time, then you can't book for the next day recollection. Poor prices offered on some items then items rejected”
Helpful Report
Posted 3 years ago
“Raises funds for my chosen charity with a smooth operation”
Helpful Report
Posted 3 years ago
“After creating a trade, I found that one of the games I had included didnt have the disc with it. I wanted to amend the trade (to remove this item) and proceed. Frustrating process that I had to first 'cancel' the trade, but had to wait until the next day for it to be cancelled by customer services; and then when I re-created a new trade using same items (except the removed one), I found two of items were no longer being 'accepted' so had insufficient value for a trade. Be better if I could have amended it and ben able to re-submit.”
Helpful Report
Posted 3 years ago
“Ease of selling. Collection systems available and speed in payment”
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Posted 3 years ago
“Excellent”
Helpful Report
Posted 3 years ago
“Always impressed with Ziffit - fair prices, fast and easy website (scanning books in is an absolute doddle), and you can communicate with a human being. Highly recommended!”
Helpful Report
Posted 3 years ago
“Boxes always collected on time and funds paid reasonably quickly after being checked. All money raised goes to our charity and really helps- thank you.”
Helpful Report
Posted 3 years ago
“Always payment is quickly paid into account. Only moan is that if sending more than one box for a trade often books are marked not received. Even when I enclose a copy of the trade summary in each box stating which books are in which box. I try now to send 1 box per trade then this does not happen. Thanks”
Helpful Report
Posted 3 years ago
“BEEN SELLING TO ZIFFIT NOWFOR 2/3 YEARS NO PROBLEMS GOOD PAYERS”
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Posted 3 years ago
“Parcel collected at time given. Payment made quickly. Happy with service.”
Helpful Report
Posted 3 years ago
“Dealing with Ziffit was no problem but dealing with In Post was not as good. Once parcel had been deposited in locker & text message received, I could not use tracking system as it would not work with my parcel. Unhappy about that.”
Helpful Report
Posted 3 years ago
“Reasonable prices given for CDs but if using the website it is VERY inconvenient now having to finish your sale in one go as it doesnt retain your list like it used to”
Helpful Report
Posted 3 years ago
“Easy listing, mine was manually entering the code numbers which was ok. Quick quotes. Easy box up and free sending with only trade code needed on the box. Waited about 10days for confirmation of actual payment amount. All good and will continue to check in the rest of my "library".”
Helpful Report
Posted 3 years ago
“Easy to use and always good service 5 star”
Helpful Report
Posted 3 years ago
“Generally good service, fair pricing and good options for sending items. However, can't leave 5 stars as some items were deducted as 'not received' when I know they were included in the box. Not the first time this has happened so must be a problem with their checking process.”
Helpful Report
Posted 3 years ago
“So easy to post, no label needed and money straight into my account. Great service!”
Helpful Report
Posted 3 years ago
“Easy to use app. Prices consistent, good customer service and kept upto date by email, parcel collected on time by courier. Kept up dated on checking and money being paid. Would definitely recommend”
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Posted 3 years ago
“Simple fuss free”
Helpful Report
Posted 3 years ago
Ziffit is rated 4.0 based on 1,621 reviews