Ziffit Reviews

4.0 Rating 1,593 Reviews
74 %
of reviewers recommend Ziffit
4.0
Based on 1,593 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
Ziffit 3 star review on 17th December 2022
Juliet
Ziffit 1 star review on 7th December 2022
Sean Terry
Anonymous
Anonymous  // 01/01/2019
Always receive price which was announced. Very easy handling.
Helpful Report
Posted 1 year ago
Great to sell to. Easy and fast.
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Posted 1 year ago
good prices and quiet payment
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Posted 1 year ago
Could not be easier, check the value of your book with the ISBN number, place them in a box, wrap securely, write on the trade number and book the collection date! Driver came the agreed dyad that was it - money in the bank after Ziffit had checked/ processed the books - straight forward and easy.
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Posted 1 year ago
Asking for a review on a trade I haven't been paid for is bit premature and presumptuous. Get your act together.
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Posted 1 year ago
DPD only came after four appointments had been made.
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Posted 1 year ago
The prices offered for items are ridiculously low so as to not make it worth the while, and on more than one occasion I've received no payment for items ostensibly not received when i know for certain that they were sent.
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Posted 1 year ago
fast effortless service. streamlined for the customer.
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Posted 1 year ago
Process for rebooking failed collection was smooth and straightforward via their app
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Posted 1 year ago
Excellent service. Used the in store drop off and it was very easy. Fast payment, thank you!
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Posted 1 year ago
The ease of scanning books and sending parcels was brilliant. The payments were made straight into my account, no difficulty.
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Posted 1 year ago
It was very easy to use the App and books collected without a printed label and for free. Perfect way to sell books. I've used Ziffit 3 times now.
Helpful Report
Posted 1 year ago
I have used Ziffit several times to sell my books. Ziffit is very reliable, I have never had any problems. The Ziffit website is very easy to navigate - from putting book details in to the book collection. The box of books is collected from my home on the date I've selected. Overall, a very good, reliable service & I will definitely recommend.
Helpful Report
Posted 1 year ago
The collection was good Prices are fairly low so need to make up quite a lot to get a box Not much range of books
Helpful Report
Posted 1 year ago
No courier pick up AGAIN another waste of my time, then you can't book for the next day recollection. Poor prices offered on some items then items rejected
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Posted 1 year ago
Raises funds for my chosen charity with a smooth operation
Helpful Report
Posted 1 year ago
After creating a trade, I found that one of the games I had included didnt have the disc with it. I wanted to amend the trade (to remove this item) and proceed. Frustrating process that I had to first 'cancel' the trade, but had to wait until the next day for it to be cancelled by customer services; and then when I re-created a new trade using same items (except the removed one), I found two of items were no longer being 'accepted' so had insufficient value for a trade. Be better if I could have amended it and ben able to re-submit.
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Posted 1 year ago
Ease of selling. Collection systems available and speed in payment
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Posted 1 year ago
Excellent
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Posted 1 year ago
Always impressed with Ziffit - fair prices, fast and easy website (scanning books in is an absolute doddle), and you can communicate with a human being. Highly recommended!
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Posted 1 year ago
Ziffit is rated 4.0 based on 1,593 reviews