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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Quick and easy a great way to declutter - although didnt except all
Helpful Report
Posted 2 years ago
Easy and hassle free way to sell books which I no longer need with quick payment
Helpful Report
Posted 2 years ago
Wonderful, Wonderful Ziffit, Never fails to offer great Service and Prices when buying or selling. I have used Ziffit for years and their customer service is top notch every time.. Simply the BEST!!!!
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Posted 2 years ago
Easy way to recycle books and get paid for it
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Posted 2 years ago
Bit dismayed that one book was rejected by Ziffit on arrival as 'Spine missing or damaged'. I'd love to see the book again as I bought it and read it without noticing any damage. Used InPost this time and although dropped off ok within a day it showed 'tracking id not recognised', however item did arrive OK.
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Posted 2 years ago
The process was simple and reliable-love the new Post It option.
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Posted 2 years ago
Really easy to send off a parcel. Pack books into a box and arrange a courier to come to collect it.
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Posted 2 years ago
Great service scan pack pickup next day as I sell for cancer charity you are very fair with offers for items.Quick payment as every money made always goes to charity, thank you Joe Condy
Helpful Report
Posted 2 years ago
Easy carriage service to send books in, and Ziffit is good at informing you about receipt and payment, but main drawbacks are: how little is given for each book, how many are not accepted at all - making it quite a job to amass a package sufficient to send in (either 10 books or £5 worth - my batch of ten books came to less than £5).
Helpful Report
Posted 2 years ago
A simple to use service - giving a return on otherwise unwanted items.
Helpful Report
Posted 2 years ago
Very disappointed this time with the offered price (£2.08 for 10 items) but I need to get rid of them. Everything else same as usual.
Helpful Report
Posted 2 years ago
Used Ziffit many times and overall really happy with the service and results. Free collection of items, fairly fast turn around from them receiving the items through to payment and kept up to date via emails. I was however slightly confused that a couple of my cd’s were not accepted as they were ‘not original discs’ when I know for a fact that they were brand new , unplayed cd’s and we’re certainly the original discs. Very odd. But will still use Ziffit again as it’s a good way to move on unwanted items.
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Posted 2 years ago
I get paid quickly with no hassles or problems - highly recommend. I try to avoid Booksrun and Sellbackyourbook because I often have hassles and problems with them.
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Posted 2 years ago
very good service and prompt payment
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Posted 2 years ago
A very quick and easy way to sell dvd, cds and books. With a fair price for the goods I’m selling, and no need to accept it if I don’t agree. The money is transferred straight into the bank once the transaction has been completed!
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Posted 2 years ago
The app is very easy to use, and it’s brilliant that you pick up the books. I will definitely be using you again. It’s great to know that the books will go to another home.
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Posted 2 years ago
I was disappointed about how few of my books Ziffit wanted. It was a struggle to get enough to do a trade. However the collection went exactly to plan.
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Posted 2 years ago
Still haven’t received funds
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Posted 2 years ago
Easy quick service. Excellent
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Posted 2 years ago
I’m still waiting for pick up which was booked for 21st and DPD changed it till next week 28 th . This has happened numerous times before too . There seems to be issues with communication between courier and Ziffit.
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Posted 2 years ago
Ziffit is rated 4.0 based on 1,616 reviews