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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
There was a slight hiccup with my last trade in that the DPD driver did not turn up at the appointed time or day; I have a suspicion that he/she went to the wrong address. However Sarah in the WOB office was very helpful and an alternative pick-up was arranged that went through with no problems.
Helpful Report
Posted 2 years ago
Placed order. When submitted it the value halved to what originally stated so thought it was just an error on computer so still sent parcel. Parcel was collected, over two weeks ago. Haven't heard from them, don't know it they received my parcel. nothing, no updates or anything and no money. Total con if you ask me. Would not use again. Sent 3 boxes with music Magpie and was paid within 5 days and had emails on progress from when the parcels were picked up to when paid. USE MUSIC MAGPIE not this bunch if cowboys. Hope you enjoy my free box of DVDs........
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Posted 2 years ago
I love dealing with Ziffit it so easy to do.
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Posted 2 years ago
Efficient courier service. No credit yet!
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Posted 2 years ago
Initially difficulty with pick ups , before Christmas, these were delayed until after Christmas. Since I have sent 7 trades and been paid for 2- 2 more about to be paid. I have no info on other trades and fear 2 have been lost due to Christmas backlog. Time from you receiving to payout is about 2 weeks- far too long I think.
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Posted 2 years ago
Quick and good communication. I am very happy with them
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Posted 2 years ago
I think your inspection department were over critical when inspecting goods. Rejected goods I thought were perfectly acceptable.
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Posted 2 years ago
Sent 7 books Status on payout stated only 3 received. Therefore payment was reduced. Better giving to charity shop
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Posted 2 years ago
Easy in-putting of book isbn numbers and quick display of price offered. I think the price for some books could be somewhat higher but overall great service, especially home postal collection. I'm having to sell my son's book collection and making some money for the hospice where he died is very rewarding. Thank you.
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Posted 2 years ago
Simple and easy , only criticism is the prices paid, could be much higher
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Posted 2 years ago
Good service, Good customer service.
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Posted 2 years ago
Good service. Not happy when the accepted payment is much less than when submitted for no reason ???
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Posted 2 years ago
The adverts they show give prices offered of around £3.67 the highest offer i have had is 70p and most a lot less, but at leadt i got rid of a lot of books
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Posted 2 years ago
Great service boxed up, picked up, and money transferred into account within a week.
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Posted 2 years ago
I was inquiring with this site for a book that I know holds high value but Ziffit only offered me $0.47. Please do not use this site without researching the value of your books independently prior or you will likely lose a lot of money.
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Posted 2 years ago
Easy to use, collected from home on a date chosen. So simple, couldn't ask for more 😁
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Posted 2 years ago
First class service easy to use app good prices paid and little effort collected from your door
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Posted 2 years ago
Easy website to use. Have sold lots of books with Ziffit. Clear I formation. Great books can be collected by courier at no cost. Kept up to date with processing and payment of my trade. Would def recommend Ziffit to sell and recycle your books
Helpful Report
Posted 2 years ago
Easy to send items, quick processing, but 3 items refused for damage. I was surprised as I know for sure one of the books had never been used. No choice but to take the reduced payment.
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Posted 2 years ago
Easy to use and fair prices for the books. Also good that they pick it up
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Posted 2 years ago
Ziffit is rated 4.0 based on 1,616 reviews