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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Collection excellent but problem in that you stated all books were not sent.They were all in package so problem was at your end.You did agree to pay for all books.
Helpful Report
Posted 2 years ago
Took 3 weeks and I had to contact them in order to acknowledge me. Items rejected when they were A1 quality. Will NOT be using again and I do not recommend them.
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Posted 2 years ago
Excellent service paidvery quick
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Posted 2 years ago
Your company is very easy to use and very fast.
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Posted 2 years ago
Not impressed with the high level of rejections on perfectly good books
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Posted 2 years ago
Unfortunately one of two boxes seemed to go missing so I was told stuff not received but then they said found but still awaiting money. Think I’ll stick to one box as usually fine .
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Posted 2 years ago
This is a great company to use if you are getting rid of used books. We have made several trades with them over the past 3 years. We've moved, retired and cleaned out a relative's home in that time. What they take varies each time; but overall we are quite satisfied. The payments are prompt. We do wish that they still had the "save trade for later" option. We've learned to keep a running list and then rescan or reenter the ISBN numbers again.
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Posted 2 years ago
Everything is so easy to do right down to the pick up of the books then wait & for the cheque....
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Posted 2 years ago
Super easy to scan, box and off they go! The prices are ridiculously low but rather that than sending for pulping. Prompt payment as well.
Helpful Report
Posted 2 years ago
Prices offered are pretty low but better reusing than sending for pulping. Collection service from door is good. Email updates about date package received, items approved, confirmation of payment into bank are absent which means the process is vague and uncertain. At least they offer payment into a bank account rather than using stupid e-vouchers that only teenagers understand. Yet to see the money in the account though.
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Posted 2 years ago
They do not pay much for the books but I do not like throwing books away. They normally accept all the books I send even the ones that are not in the best shape mostly because I send so many and at least 3/4 of the books are in brand new condition. Shipping and handling is taken care of by the company.
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Posted 2 years ago
Prompt payments
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Posted 2 years ago
Prices get lower and lower !!
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Posted 2 years ago
Fast efficient service, all good.
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Posted 2 years ago
Once again exellent service.Thnkyou.Reliable delivery.Prompt payment.
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Posted 2 years ago
It was a very easy system to follow - from scanning, packing, having the box collected to hearing back that they had been received and then the payment into the bank. As easy as Ziffit made it sound. Thank you
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Posted 2 years ago
Easy website. Instant book price. Great collection service and quick payment. Great way ro recycle books, DVDs and CDs. Would def recommend Ziffit
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Posted 2 years ago
Quick turn around. Very happy with payment. Will use again.
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Posted 2 years ago
Excellent Transaction as usual. Best prices offered for books and CD's. Highly recommended.
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Posted 2 years ago
Usually a very good service but lots of collection problems with DPD meant I had to try three times before they collected my box. Also, an item listed as not included but am sure it was. As I say, usually faultless but some issues on this occasion.
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Posted 2 years ago
Ziffit is rated 4.0 based on 1,616 reviews