ZIPTRANSFERS Reviews

Name: ZIPTRANSFERS
Address: ZIP Online Services SL B55532899 C/Llovera 53, 5-1 43201 Reus SPAIN, Reus
Rating: 4.72

4.7 Rating 9,562 Reviews

93 %

of reviewers recommend ZIPTRANSFERS

Company Reviews

Metrics

4.7

Based on 9,562 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only issue we had and that should be addressed is linking up with our driver at the airport. Many transfer companies have a presence inside the terminal but Zip does not. We believed the link up instructions were clear until we arrived. Numerous transfer companies had a presence in the terminal and when we asked where to proceed to link up with our driver all the company representatives never heard of Zip. Ultimately we found our driver but it was a chaotic process.”

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Posted 6 years ago

“We used zip transfers three times on our trip, the third leg (Cruise Port to BCN) the driver was 20 minutes late and it was raining”

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Posted 6 years ago

“Good reasonably priced transfer, struggled to find driver as email stated they would be holding a card with my name on, this was not the case!”

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Posted 6 years ago

“Website could be better”

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Posted 6 years ago

“Very happy with transfer to our hotel - no problems”

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Posted 6 years ago

“The driver was friendly and helpful but unfortunately we had trouble locating the exact whereabouts of the airb&b apartment we were going to. The postcode we had been given covered a very large area and the sat nav took us to the centre of the area rather than to the accommodation. The driver was very helpful in assisting us to find the property .”

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Posted 6 years ago

“High class transfer comfortable would highly recommend”

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Posted 6 years ago

“Was a bit chaotic at arrivals in TFS”

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Posted 6 years ago

“Right in time, serviceminded, older cars, totally good and priceworth!”

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Posted 6 years ago

“A good service and a fair price They were at airport waiting for us when we arrived with our name and they collected us from the hotel on time.”

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Posted 6 years ago

“Good service excellent value”

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Posted 6 years ago

“If I could give a rating for the taxi from the airport and return then I would give a very good for the return journey. After a long flight (11 hours) your taxi driver was not where the instructions said he would be. Took 2 phone calls to locate him then you agent spent 15 minutes trying to sell us excursions! I had to say I was not prepared to by anything for him to let your driver proceed.The return journey was excellent driver picking us up on time and a very easy safe journey back to the airport”

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Posted 6 years ago

“Very good”

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Posted 6 years ago

“Better than the taxis which drive far too fast & are not as helpful”

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Posted 6 years ago

“Driver always waiting on arrival and departure punctually, great cars, pleasant drivers”

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Posted 6 years ago

“The pick up journey from our destination was a lot loner than we anticipated as we had to wait for ages for other flights to come in, but the return pick up was less time waiting if we went to that resort again may cost another for costs to see the difference”

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Posted 6 years ago

“reliable and no real drama, if I had one or two niggles it would the child seat situation and some of the drivers drive to fast with small children in the vehicle”

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Posted 6 years ago

“Very good transfer apart from on return journey to airport vehicle over heated so we had to stop to let vehicle cool down. It started again but was a bit touch and go if it would. We did smile about it however if it didn't start again and we missed our flight we wouldn't have been smiling.”

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Posted 6 years ago

“Prompt pick up, helpful driver”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

ZIPTRANSFERS is rated 4.7 based on 9,562 reviews