Login
Start Free Trial Are you a business?? Click Here

BetterMe Reviews

4.4 Rating 1,298 Reviews
86 %
of reviewers recommend BetterMe
4.4
Based on 1,298 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

Visit Website

Email:

care@betterme.world

Write Your review

BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Excellent customer service, fast response
Helpful Report
Posted 30 minutes ago
I’m so happy with better me I do my workout every 5 am but lately im injured that I have to cancel them and They response right away with no hustle .. soon I’m ok I’ll get back to them..
Helpful Report
Posted 15 hours ago
Hello Liza! Thank you for your feedback. We are so happy to hear that BetterMe has helped you with your workout routine. We look forward to welcoming you back when you are ready! Hugs, BetterMe team
Posted 11 hours ago
I was very happy with their prompt response to a misunderstanding…and a quick refund was made. Thank you!
Helpful Report
Posted 1 day ago
Hello! Thank you for your wonderful review. We're thrilled to hear that our team was able to assist you promptly and resolve the misunderstanding. Your satisfaction is our priority, and we’re always here to help! Best regards, BetterMe team
Posted 11 hours ago
Excellent service customer support
Helpful Report
Posted 1 day ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 11 hours ago
Customer service was great and accommodating. Very professional
Helpful Report
Posted 1 day ago
Hello! Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our customer service team. Best wishes, BetterMe team
Posted 11 hours ago
Ho fatto una richiesta e mi hanno risposto in maniera super veloce. Ottimo servizio.. sono stata molto soddisfatta
Helpful Report
Posted 4 days ago
Ciao Elisabetta! Il nostro team è molto felice quando i nostri clienti si sentono soddisfatti. Grazie mille per aver condiviso il tuo feedback positivo con altri utenti e con noi. Cordiali saluti, team BetterMe
Posted 2 days ago
BetterMe is a wonderful app, easy to use and workouts for really anybody at any stage. I found I need to really go to a gym so I needed to cancel and they responded very quickly and canceled me without any question, so very professional and responsive. If I can have that discipline at home, I will rejoin with them.
Helpful Report
Posted 4 days ago
Hello! We are happy to hear that you found BetterMe easy to use and suitable for everyone. We’re grateful for your kind words about our customer service and look forward to welcoming you back whenever you’re ready! Kind regards, BetterMe team
Posted 2 days ago
Excelente
Helpful Report
Posted 5 days ago
¡Hola Tatiana! Nos alegra muchísimo saber que estás tan satisfecha con nuestro servicio. Agradecemos sinceramente tu apoyo y tus palabras. ¡Gracias por ser parte de la comunidad BetterMe! Con cariño, Equipo BetterMe
Posted 4 days ago
Quick to respond, very understanding, incredibly helpful with professional and clear communication
Helpful Report
Posted 5 days ago
Hello! We are so happy to hear that our response was quick and that you felt so well taken care of. Thank you for sharing your experience! With appreciation, BetterMe Team
Posted 4 days ago
Tuve problemas con la suscripción sugiero claridad y avisos de cancelación por eso les doy 4 estrellas, pero la atención al cliente es excelente. Gracias
Helpful Report
Posted 5 days ago
Hola! Gracias por tu reseña y por el reconocimiento a nuestro servicio al cliente. Lamentamos el inconveniente que experimentaste, tu opinión es muy valiosa para nosotros. Con gratitud, Equipo BetterMe
Posted 4 days ago
A good people behind the application, thank you for you service !
Helpful Report
Posted 5 days ago
Hi there! Thank you so much for your kind words! Your support means a lot to us. With love, BetterMe Team
Posted 4 days ago
Pedi reembolso de dos meses que se me cargaron a la tarjeta luego de haber pagado solo por la prueba, prueba de la que solo usé 1 clase porque no me agradó la app. El reembolso lo hicieron solo por un mes, sin embargo la respuesta fue rápida y constante
Helpful Report
Posted 6 days ago
¡Hola Paulina! Es un placer escuchar palabras tan positivas y siempre es un placer poder servir a nuestros usuarios. ¡Muchas gracias! Atentamente, Equipo BetterMe
Posted 5 days ago
Bin sehr zufrieden. Mein Anliegen wurde sehr schnell und mit einer guten Lösung bearbeitet.
Helpful Report
Posted 6 days ago
Hallo! Unser Team freut sich sehr, wenn unsere Kunden zufrieden sind. Vielen Dank, dass Sie Ihr positives Feedback mit anderen Benutzern und uns teilen. Mit freundlichen Grüßen, Team BetterMe
Posted 5 days ago
I had an issue with my subscription and requested a refund. The customer support team was very responsive and helpful. They processed my request quickly, and I received my refund without any problems. I appreciate their professionalism and excellent service. Thank you, BetterMe!
Helpful Report
Posted 1 week ago
Hi Irena! Thank you for your wonderful review! We're delighted to hear that our customer support team was able to assist you promptly and professionally. Your appreciation motivates us to keep providing excellent service. Best wishes, Team BetterMe
Posted 1 week ago
I want to say thank you for helping me set up the app. I was a bit confused first. But the team was absolutely amazing 👍🏻
Helpful Report
Posted 1 week ago
Hi Anka! Thank you so much for your kind words! We're thrilled to hear that our team was able to help you navigate the app setup. Your satisfaction is our top priority, and we appreciate your feedback! Best wishes, Team BetterMe
Posted 1 week ago
体調不良でアプリを使用できず返金を希望したところ、全額返金いただき安心しました。ありがとうございます。
Helpful Report
Posted 1 week ago
こんにちは! ご意見ありがとうございます。 BetterMeでの経験を広めていただき感謝いたします。 チームBetterMe
Posted 1 week ago
Your actual exercise program didn’t suit my needs unfortunately , but your customer service when I wanted my renewal refunded was excellent . Many thanks
Helpful Report
Posted 1 week ago
Hello! Thank you for your feedback. We're sorry to hear the exercise program didn’t meet your needs, but we're glad to know you had a positive experience with our customer service. If you have any further suggestions, please feel free to share them with us. Best regards, Team BetterMe
Posted 1 week ago
Sorunumu çözdükleri için çok teşekkür ederim
Helpful Report
Posted 1 week ago
Merhaba! Geri bildiriminiz için teşekkür ederiz ve BetterMe'yi seçtiğiniz için teşekkür ederiz. Saygılarımızla, BetterMe Ekibi
Posted 1 week ago
The answer to my question can very quickly and it was reassuring!
Helpful Report
Posted 1 week ago
Hi there! Thank you for your fantastic feedback! We're so glad to hear that your question was answered quickly and that you found it reassuring. Best wishes, Team BetterMe
Posted 1 week ago
Customer service was great, they listened to my problems and acted very fast to put my mind at rest.
Helpful Report
Posted 1 week ago
Hi Michele! Thank you for your fantastic review! We're so pleased to hear that our customer service team was able to listen to your concerns and provide the swift support you needed. Your comfort and satisfaction are very important to us! Best wishes, Team BetterMe
Posted 1 week ago
BetterMe is rated 4.4 based on 1,298 reviews