Anonymous
To TheWrightBuy. Amazon,ref.no. 204-3917427-2866716. I am appalled at the service recieved from your company with regard to the freezer purchased from you,firstly we unwrapped the pacckaging to discover the the bottom had been re-tapped and had a hole and a tear,which suggests this was not a new freezer,also the door had two dents (I could not include this in the comments I made,due to running out of letters!)The freezer was positioned in place,and following the instructions, left it to settle,then came the refilling of the freezer,that is when we discovered the middle drawer would not fit in due to some sort of cable not fixed to the rear of freezer,and we then had to remove all the contents from freezer,this was a another unwanted job to do.Now we come to returning the product,more time taken to reinforce the box at bottom as best I could,using newspapers an the broken pieces of inner casing.You had sold me a product that was NOT FIT FOR PURPOSE,the very least I expect from you is an apology and compensation for the stress and unwanted trouble you have caused us Ray Stimpson I was offered 10% compensation which I accepted reluctantly.Do not deal with this company, other reviewers have had similar experiences
4 months ago
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