Anonymous
I am using both the plugin developed by wpmu dev for my business operation. However their turnover time take more than 8 hours to solve a sudden bugs. When I already indicate the important of how it is affecting my daily operation of my business, they did not show any urgency to assist to solve my problem. Instead I’m throw to wait and no updates was given. Support agent are all just a waste of time to be online with them for more than 4 hours staying up at the wee hours. I have been a long time customer but I am really disappointed with the support given for my problem this time round. I really hope you can look into this seriously. If not you will lose a lot more customer.
9 months ago

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