“I was with one call, left and came back as was very satisfied with the service and continues to be very good, Layla was fantastic and made it very easy to insure my car quickly.”
“Emma was exceptionally helpful and explained the advantages of the policy that I was considering purchasing.
When I asked further questions she took time to respond in a clear and helpful manner. Very good customer skills.”
“Aaron was very rude to me and not very helpful. When I ask to speak to line manager he insist that he did not done anything wrong and I do not need to speak to him/her! Then he put me on hold and kept me waiting for ages! Due to that will not insure with your company again and will write a feedback on every possible web site to worn everyone about your customer service! I never had such a bad experience from someone who should try to help you. Hope will never have to deal with Aaron again! I strongly thinking of complaining about him and the experience!”
“This will be my third year with One Call. I obtained my first year's cover via Moneysupermarket.com. As the renewal date approached I did a further check on the website and using the information provided I telephoned One Call to discuss renewal options. I was happy with the advice/guidance offered by your member of staff (Ref EM1) and as a result was ready to proceed with another year's cover. Doing most of the process online or by phone is most convenient for me.”
“selected Once call from Compare the market website, tel service was quick and easy. the only disapointment was that all docs are just sent by email only”
