1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 6,180 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,180 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Terrible experience! 1. Battery installation - During the installation, my car kept on beeping for a long time and started smoking. Initially, the installer said that there’s something wrong with the car but then I saw him switch the position of the battery, realized something and after that, my car wasn't beeping/smoking anymore. It left a terrible odor inside my car and when I put in a car shop, a lot of my car parts were burned - fuse, alternator & sound system. It's so obvious that it's because of the installation but they just denied everything and didn't even offer me any help/further investigation. 2. Customer complaint - It took more than a week for me to get a response. Had to make multiple calls and e-mail. Also, when I asked for a replacement for the battery because my mechanic said that there's something wrong with it, they even reminded me that I need to make sure that the car was really available that day when they come because they will just do it 1 time, otherwise, they will not be replacing it anymore. They even assured me that it will arrive before 5 PM (closing time of the car shop). 4 days after, my replacement have not arrived yet. Absolutely not having their service in the future.”

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Posted 4 years ago

This is beyond nonsense. I'll give a quick lesson in electronics, if the positive and negative are switched THERE IS NO BEEPING because there is no electricity. We did everything to accommodate you over and over and over.

Posted 4 years ago

“I talked to Chris about my sons car battery and he had someone out to my home within the hour! More expensive than other quotes I got but, for me the convince of have a Tech coming out to my house was well worth it. I forgot the Tech’s name but he was very nice and quickly changed the battery.”

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Posted 4 years ago

“Guy was friendly and quick. He replaced my old battery and my car started right up. Took about 15-20 min.”

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Posted 4 years ago

“My technician, Rossalyn, was prompt, professional, friendly, and highly skilled. She had both raw technical skill and empathy, and really made me see the true value in this service. I would 100% recommend her and 1-800-Battery to anyone in need as an alternative to towing your car or even any similar service. Five stars, two thumbs way up!”

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Posted 4 years ago

“Super easy. Bought online in a few minutes. Could see exactly when they were going to arrive and installed in just a few minutes. Would definitely do that again.”

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Posted 4 years ago

“It was ok.They took down my wrong address, then I had to call back and change it which took forever. They came a whole 24 hours later, that’s way too long. When the mechanic arrived she was great and she gave me great service that was the best part.”

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Posted 4 years ago

“Thank you!”

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Posted 4 years ago

“Chase was fast to arrive, kind, thorough, and courteous. Will recommend to anyone needing help with car battery troubles”

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Posted 4 years ago

“Quick, responsive service”

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Posted 4 years ago

“Very punctual. Great customer service.”

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Posted 4 years ago

“They did a great job timely manner good service friendly representative I would highly recommend these people”

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Posted 4 years ago

“No problems, fast and I was on the way”

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Posted 4 years ago

“Extremely simple process. Tech that came to replace the battery was friendly, professional, and efficient. Thank you.”

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Posted 4 years ago

“Experience was great. Technician sent out was knowledgeable and kind. Really enjoyed the experience.”

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Posted 4 years ago

“Not sure if was correct battery. Installer was quick, professional and friendly. He gets 5 stars. Not sure about the company.”

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Posted 4 years ago

“Dave was excellent.”

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Posted 4 years ago

“Excellent service!”

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Posted 4 years ago

“Customerservice was excellent and the installer was very knowledgeable about the situation, friendly and confident . I will certainly contact them again and recommend them to anyone who is needing help”

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Posted 4 years ago

“So very easy from Google to having battery installed, up to date texts and emails. Cost was a little high”

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Posted 4 years ago

“Awesome!!!”

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Posted 4 years ago

1-800-Battery is rated 4.3 based on 6,180 reviews