“Ordered outdoor furniture and it came in large crates w a pallet and lots of taping Impossibke for a homeowner to manage Very poor delivery service! And no one called me back to arrange a better delivery Finalky I called and someone looking into it but I’m forced to wait more weeks for chairs I really need Not good!!”
Hi Jan,
We apologize for your experience with your delivery. We looked into this and see that our Customer Support team has reached out to you with a solution. If there is anything else we can help with, please contact us by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com. Thank you for sharing your feedback with us.
Best Regards,
2Modern
“Customer service was great! I had a broken part and needed a replacement and they found it and sent it to us. Finally! A company that follows through!”
“Wonderful experience. Angelica was very engaging and helpful in answering all my questions and making sure all the details were in place for my purchases.”
“The representative who assisted me, Angelica Montesano, provided one of the most helpful, top-notch customer service experiences I have had in ages. If there is a way to recognize her kindness, helpfulness and expertise, please do! Without a doubt, Angelica is the reason I will shop at 2Modern again.”
Hi Ronnie,
We apologize for your experience with your order. We looked into this and see that our Customer Support team has reached out to you. If there is anything else we can help with, please contact us by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com. Thank you for sharing your feedback with us.
Best Regards,
2Modern
“Customer service representative was was helpful—- informative and efficient. My good experience with her ultimately led me to purchase the chair I wanted.”
“Good selection of lighting and amount of spec information provided. Easy check out portal. Would buy from them again. Standard shipping took 7 days from order to delivery.”
“A great pendant light. Excellent design and a very comfortable light source, especially with a dimmer. But very disappointed it did not offer a white canopy and cord. That would have been terrific. Bill”
“This was a first-class shopping experience. The communication from the company throughout the order/delivery process is to be commended. Theirs should be a template for all companies on customer service.
The pendants were top quality and the design was fabulous.”
