“Online ordering was easy. Price was good. But working out issues with the Support team now to address a problem fitting the pieces of the bed together. Maybe wrong part sent or I’m expected to cut/sand parts to fit? I don’t think so…”
“As a trade professional I received a great trade discount on a large furniture purchase. Even though there are other distributors of this furniture line, 2Modern had the best price with great service!”
“I ordered 2 light fixtures for the bedroom - 1 was defective … the customer service person was great - she got a new one sent by FedEx to us so our job wasn’t delayed”
“I just purchased two (very pricey) light fixtures from 2Mod and to my complete dismay, with the confirmation I was offered 10% off on my NEXT purchase. Had I have known that, I would have purchased something cheep and then gotten the discount on the expensive second (real) order! This is NOT good customer service- I feel like a "sucker"!
Disgusted”
English
