Hi Lorraine,
Thank you for sharing your feedback. We apologize that your items moved into a backordered status after you placed your order. We will keep you updated on your order and if there is anything else we can help with, please contact our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Best regards,
2Modern Customer Support
“Hello! I'm very surprised! I thought I was shopping from Sunday Citizen. I bought blankets from them once and them a lot, but I had shipping issues. So I wellcome you and I hope those are resolved. I didnt find the exact blanket I wanted, but everything was sold out and off course that's not your fault. So far I have good experience with 2Modern and can't wait to get my blanket soon.”
“Customer service was excellent. I had several questions prior to purchasing my Gubi pendant lights, but Angelica answered all of my concerns. Hope to work with 2Modern as we update our home.”
“This was a gift. But there was no opportunity to send a note. So I called but was on hold for 10 minutes. Finally given an option for a call back.
I will withhold my true answer to the last question until the item is delivered.”
“Immediately had buyers remorse and called … the person was helpful and easy and let me see other choices which I ultimately decided were wrong and happily stuck with what I had ordered. Thank you so much for the support!! It meant everything!!”
“From the first call to order my lovely chairs until a follow up call to customers service to resolve a minor issue, the service was very customer centric and easy! I will order again. Thank you!”
“Excellent service. Great products.
I thought I was getting free shipping. There was an issue. Catherine, an excellent customer service rep, quickly resolved my problem. Thank you for being an honorable, stand-behind-your -product company.”
“The items arrive as described. I live out of the country and I'm always concerned things will arrive damaged after going through the process of exporting. Not with 2Modern. Everything I've ordered has been packaged to perfection....not a scratch and I've ordered delicate things....glasses! My fav go to for my home.”
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