Hi Ronnie,
We apologize for your experience with your order. We looked into this and see that our Customer Support team has reached out to you. If there is anything else we can help with, please contact us by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com. Thank you for sharing your feedback with us.
Best Regards,
2Modern
“Customer service representative was was helpful—- informative and efficient. My good experience with her ultimately led me to purchase the chair I wanted.”
“Good selection of lighting and amount of spec information provided. Easy check out portal. Would buy from them again. Standard shipping took 7 days from order to delivery.”
“A great pendant light. Excellent design and a very comfortable light source, especially with a dimmer. But very disappointed it did not offer a white canopy and cord. That would have been terrific. Bill”
“This was a first-class shopping experience. The communication from the company throughout the order/delivery process is to be commended. Theirs should be a template for all companies on customer service.
The pendants were top quality and the design was fabulous.”
Hi Monte,
Thank you for sharing your feedback with us, and we apologize for the service you have experienced. Our Customer Support team will help take care of the issue for you. If you have any questions please contact us at 1-888-222-4410 or by email at support@2modern.com.
Best Regards,
2Modern
“The product descriptions are not the best, but I knew what I was hoping to find. If I were just browsing i don't think I would have "found" something, although the merchandise is very nice.
I needed clarification regarding the item that I purchased. I called and left a message. A representative returned my call, provided the requested information, and I made the purchase online. He was helpful and professional.”
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