“I did everything myself on line. Your web site worked very well. It was easy to use. Estimated shipping time is very good.
I won't be able to write a full review until the merchandise has been delivered.”
“The 2Modern website is incredily easy to use and navigate. I've shopped here time and time again, and will continue to do so. However, I've noticed some of their estimated shipping dates are not always accurate so this might not be the place for last minute orders.”
“The Web site experience was excellent and they have a wide selection of interesting pieces. The only improvement we would suggest is in the shipping communication and tracking. After a single purchase confirmation email, we never receieve any additional update emails or tracking information from 2Modern (although we did receive a few spam survey emails). I had to proactively call customer service (very helpful) to get any view on shipping status, and the boxes/pallete were pretty beat up when they did arrive, but everything inside was ok. With furniture this expensive, I would add the ability to email tracking information for subcontracted shipping services, contact info, estimated arrival dates, etc.”
“The 2Modern customer service reps were very helpful and the Metropolitan delivery fellows very nice and thorough. However the shipping experience was full of snafus (failure to "release") and re-scheduling which made a short journey from Morena Valley, CA to Northern San Diego County turn into a 3+ week wait for the lamp. It took so long that I was able to see a competitor drop the price by $120 (unfortunately after 7 days had passed). If the lamp would have come promptly I wouldn't have minded so much.”
“Could I have had a choice on the colors on my rug?
Like the mat but not looking great on our deck. Raspberry out of place with our red cushioned furniture.
I do like the product.”
“The Nut pendant lamp is as lovely as it looks online. I have the white one with a bulb that changes colors, so it can have many personalities. However, there is one issue, the wire it hangs from is bent, and not in a lovely curvy way. The lamp is very lightweight, and it's not enough to straighten it.”
“We were disappointed that the originally promised delivery date was several weeks delayed. Meanwhile while we were waiting for our bar stools, we found the price of the same bar stools were discounted on the website.”
English