“Shopping experience was fine. But I signed up for the mailing list to get the 5% discount code (SAVEFIVE) and it did not work at check out. That's frustrating.”
“So far, it has been a great shopping experience- Great customer support, and products arrived well packaged, in good condition and in a timely manner.”
Hi Phebe,
We are sorry to hear about your return experience and thank you for sharing your feedback. We checked on your order and see that Customer Support is working on your return request and will follow up to provide you with return instructions. If you have any questions, please contact our Customer Support team by phone at 888-222-4410 (M – F: 6am – 4pm PST) or by email at support@2modern.com.
Best regards,
2Modern
“when checking out with Shop Pay it didn't work and I called and someone was supposed to call me back but never did. I finally used another method to complete my order.”
Hi Helena,
We apologize for your experience with your order and thank you for taking the time to share your feedback. A team member from Customer Support will reach out to you to see how we can help.
Best Regards,
2Modern
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