“I ordered and got confirmation. Then I got 2 more emails saying they declined due to fraudulent activity. But I needed to call so they wouldn’t cancel bi called twice. No answer left messages AND THEN GOT EMAIL SAYING THEY CANCELLED”
“Very disappointment. I have already been charged for items that i have been waiting for for 3 weeks. I should not have been charged until the items were shipped. There still is no date provided for when the items will be back in stock”
“I came to this site when doing a search on the product I was interested in buying. I was able to find what I wanted in stock, with ideal shipping dates. The website was easy to maneuver, as was check-out. I am hoping my items arrive when predicted and in good condition. Now that I am aware of this site, I will be checking back often to check out new items.”
“Buying the item was fine. Getting the item, about 30 days later, and discovering it was a $170 piece of plastic that would be overpriced at $30, sucked hard. Finding out it came with zero mounting hardware was a pleasant addition. Will never buy anything from y’all again.”
Hi Noah,
We apologize for your experience with your order and thank you for taking the time to share your feedback. A team member from Customer Support will reach out to you to see how we can help.
Best regards,
2Modern
“Matt L was truly AMAZING! I asked him what I was wanting for my baby’s nursery, after looking at every site I came across was sold out. Matt was continuously in contact giving me updates and then bam! Called me with great news that the dresser I was eyeing and looking for was in stock and would get it delivered to me in a timely manner. I am so grateful and so appreciative of Matt L. He literally made me very happy! THANK YOU MATT L!”
“Customer service was attentive and helpful when I had questions and needed assistance with my order. The products I purchased were fairly priced and of great quality. I would definitely recommend them if you find a product you need from their website.”
“Love the glasses! Though was sent a black glass with 5 pretty colors. Brook was great; she agreed to switch out the black one for a color of my choice! Will buy 6 more when I clear out a space for them!”
“Not at all happy with my first experience, Ordered one item and paid for expedited shipping and never received, shipped but no tracking email what a mess and so disappointing”
“Not sure how to rate because I have no idea about the expected timeframe for delivery. I may cancel order and buy elsewhere if I don’t get a notification soon.”
“I placed a $500 order for some glassware and received a bizarre email afterwards with the title “Fraid A;ert” from 2BModern demanding a copy of my credit card statement or they would cancel my order (despite my bank having no issue and saying payment went through). When I called to see if this was a scam or even a real email from them, they claimed it was and because my billing and shipping are different (quite normal in this day and age), that they will not ship without proof of purchase (again, despite Chase assuring me it was fine and they received that 2BModern received funds with no problem). I offered to send an screenshot of my drivers license with my shipping address on it and they refused to accept that as “proof”. I finally asked to speak with a manager and alas, there wasn’t one around (big surprise). AVOID buying from this company unless you want a big headache. All of their products are available on different websites, who likely don’t give customers trying to give them business such a hard time. I regret trying to buy anything from them.”
Hi Melanie,
We appreciate you sharing your feedback regarding your recent order and sincerely apologize for the inconvenience you experienced. Upon receiving your order, a fraud alert was initiated. To protect our customers in such instances, we attempt to verify the purchase before shipment. We understand this process caused frustration and want to assure you that this was not our intention.
Best regards,
2Modern
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